HR Front Desk & Operations Coordinator

UR University of Richmond; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

The University of Richmond is seeking an HR Coordinator to be the welcoming face of the Human Resources team, handling in-person and remote inquiries with professionalism. You will support HR processes, records, scheduling, and basic financial tasks to ensure smooth department operations.

Ideal candidates will have a Bachelor’s degree (or equivalent) and 2+ years in customer service or HR support, with strong communication and organizational skills.

Qualifications

• Bachelor's degree preferred, or an equivalent combination of education and experience.
• Experience in customer service, receptionist, or HR support roles is strongly preferred.
• Demonstrated ability to handle confidential information with discretion.
• Ability to resolve inquiries with professional communication and timely follow-up.
• Proficiency in MS Office and HRIS or payroll systems is desirable.

Responsibilities

• Serve as the first point of contact for HR, greeting employees, students, applicants, visitors, and vendors.
• Respond to high volumes of inquiries via in-person, phone, and email regarding HR services and policies.
• Process HR-related documents and ensure accuracy and compliance.
• Support HR operations with data entry, scheduling, and file management.
• Assist with budgeting, expense tracking, and contract records in the system.
• Provide backup support for HR team and coordinate meetings and events.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Attention to detail

Confidentiality

Time management

Microsoft Office

HRIS exposure

Education

Bachelor's degree preferred or equivalent

Tools

HRIS

Payroll systems

Microsoft Office

Job description

The University of Richmond is seeking an HR Coordinator to be the welcoming face of the Human Resources team, handling in-person and remote inquiries with professionalism. You will support HR processes, records, scheduling, and basic financial tasks to ensure smooth department operations.

Ideal candidates will have a Bachelor’s degree (or equivalent) and 2+ years in customer service or HR support, with strong communication and organizational skills.