Office Operations & CRM Intern — 90-Day Path to Full-Time

Hilltop Supply and Hardwood; Dayton (OH); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid time off

401(k) plan with company contribution

Overtime eligible

Opportunity for full-time conversion

Job summary

Hilltop Supply and Hardwood LLC is seeking an Office Assistant Intern in Dayton, OH to support daily office operations, customer service, CRM workflows, basic accounting tasks, and warehouse coordination when required.

The role involves assisting with customer communication, invoice processing, payment tracking, CRM updates, and general administrative responsibilities, with potential for full-time conversion after the 90-day review.

Qualifications

• Strong verbal and written communication with customers.
• Basic understanding of CRM workflows and invoicing.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Answer and manage incoming calls professionally.
• Assist customers with inquiries and order updates.
• Support CRM processes and invoice creation.
• Process credit memos and payments.
• Perform basic accounting support and payment tracking.
• Maintain accurate customer, vendor, and transaction records.
• Coordinate with sales and warehouse on orders.
• Assist with warehouse activities as needed.
• Support general office administration and scheduling.
• Ensure smooth coordination among customers, sales, warehouse, and management.
• Assist in receiving BIDFTA customers and checkout experience.
• Support BIDFTA Managers with branch-specific product allocation.

Skills

Communication

Customer Service

CRM Systems

Invoices & Payments

Accounting Concepts

Microsoft Office

Data Entry / Record Keeping

Multitasking

Attention to Detail

Tools

CRM Software

QuickBooks

Excel

Job description

Hilltop Supply and Hardwood LLC is seeking an Office Assistant Intern in Dayton, OH to support daily office operations, customer service, CRM workflows, basic accounting tasks, and warehouse coordination when required.

The role involves assisting with customer communication, invoice processing, payment tracking, CRM updates, and general administrative responsibilities, with potential for full-time conversion after the 90-day review.