Office Operations Assistant Cancer Center

Ascension; Appleton (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement 403(b) plan

Well-being support

Job summary

Ascension in Appleton, WI is seeking an administrative role in the Oncology department. You will greet visitors, handle check-in/out, schedule appointments, verify demographics, and obtain insurance authorizations, while ensuring accurate financial transactions.

The position supports clerical tasks, answers calls, and provides critical front-desk and scheduling assistance in a fast-paced hospital setting.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet visitors and manage check-in/out, schedule or confirm appointments.
• Verify patient demographics and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and balances; reconcile reports and deposits for financial accuracy.
• Answer phones, screen calls, take messages, and provide essential clerical support.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Your future role at a glance

Location: Appleton, WI

Facility: Ascension St Elizabeth Hospital Cancer Center

Department: Oncology

Schedule: Days | PRN (As needed)

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Retirement: 403(b) plan


• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

How you’ll make an impact in this role

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.


• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.


• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.


• Answer telephones, screen calls, take messages, and provide essential clerical support.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  
  
  
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
  
  
  
  

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.