Office Manager - full-time

Bloomingdale Chamber; Bloomingdale (IL); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Flexible work hours

Community-focused organization

Non-exempt hourly position

Job summary

The Bloomingdale Chamber seeks an organized Office Manager to assist the President/CEO in running the chamber and advancing its mission to support local businesses.

The role covers membership management, bookkeeping, event coordination, and general administrative duties in a busy, community-focused office. It is an hourly, non-exempt role, with a typical 36–40 hour work week, Monday through Friday.

Qualifications

• High school diploma required; college preferred.
• 3–5 years of relevant administrative experience in a small, busy office.
• Positive attitude, dependable, independent, takes initiative, professional.
• Strong interpersonal and communication skills (verbal and written).
• Solid attention to detail; proficient with Microsoft Office.
• Experience with Accounts Payable/Receivable; QuickBooks preferred.

Responsibilities

• Member Relations: manage membership database, process applications, answer inquiries, track updates, on-boarding, invoicing, deposits, reporting.
• Bookkeeping: process AP/AR, dues, event invoicing, credit card processing, collections, deposits, reporting.
• Event Coordination and Marketing: assist with events details, attend events, distribute notices, track reservations, send e-blasts, assist with news/social media.
• Administrative Duties: greet visitors, answer phones, handle mail, maintain office, order supplies, coordinate newcomer bags, manage leads and scholarships.

Skills

Positive attitude

Dependable

Independent worker

Professional

Strong interpersonal skills

Strong verbal and writtencommunication

Education

High school diploma required. College preferred.

Tools

Microsoft Office

Publisher

ChamberMaster

Constant Contact

Job description

Office Manager

Reports to: President and Chief Executive Officer

Position function: To assist the President/CEO in conducting the business of and pursuing the mission of the Bloomingdale Chamber of Commerce of supporting local businesses.

Primary Responsibilities

Member Relations (25%)

• Membership database management
• Processing applications and answering inquiries to address members' needs
• Tracking member contact updates
• New member on-boarding
• Membership Relations and Sales
• Processing all AP/AR including dues investment and event invoicing, credit card processing, collections, and preparation of deposits
• Reconciling and regular reporting
• Invoicing membership

Bookkeeping (35%)

• Processing all AP/AR including dues investment and event invoicing, credit card processing, collections, and preparation of deposits
• Reconciling and regular reporting
• Invoicing membership

Event Coordination and Marketing (25%)

• Assist with details of events (i.e. locations, menus, programs, registration, etc.)
• Attend events as determined (early morning, evening opportunities may arise)
• Create and distribute Chamber event notices
• Track reservations and attendance
• Send Chamber and member e-blasts, committee notices, etc.
• Assist with development and distribution of Chamber news and social media promotions
• Social Media Postings done occationally

Administrative Duties (15%)

• Greet visitors. Answer telephone inquiries and provide member referrals
• Coordinate general correspondence. Oversee incoming/outgoing mail
• Maintain Chamber office
• Order supplies, office upkeep, copier maintenance
• Coordinate the New Resident Chamber bags
• Facebook Referrals
• Manage the leads group attendance and track leads
• Coordinate Scholarships
• Other duties as assigned

Qualifications

• High school diploma required. College preferred.
• Minimum of 3-5 years of relevant administrative experience in a small, busy office.
• Positive attitude. Dependable. Works independently. Takes initiative. Professional.
• Strong interpersonal skills. Strong verbal and written communication skills.
• Solid attention to detail.
• Knowledge of Microsoft Office programs required. Knowledge of Publisher, ChamberMaster, Constant Contact, and social media platforms are beneficial.
• Experience with Accounts Payable and Receivable required. Knowledge of and experience with QuickBooks preferred.

Benefits

• Compensation ranges from $22-$24 depending based on qualifications with a review at 3-6 months.
• Position is non-exempt, hourly position
• Flexible work schedule of 36-40 hours per week between Monday thru Friday, 8/9:00 am - 5:00 pm (negotiable); Occasional extended hours for events
• Variety of work remains interesting and challenging
• Strong connection to the community
• Paid time off
• There are no health benefits

Bloomingdale Chamber offers an array of print, event and web advertising strategies that is convenient, effective, affordable and reaches a targeted audience.

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