Member Services Assistant

Lagrangechamber; The Dalles (OR); On-site; USD 26,174 - 30,307; Part time

Job summary

Lagrangechamber in The Dalles, Oregon is looking for a Member Services Assistant to provide executive support, foster member engagement, and manage events. The role offers $19 - $22 per hour based on experience and requires a minimum of one year in an administrative position, along with proficiency in Microsoft Office and various CRM platforms. This is an on-site position with 30 hours per week, mainly from Monday to Friday, including some early mornings or evenings for events.

Qualifications

• Minimum 1 year of experience in an administrative role.
• Valid driver's license required for attending events.
• Experience in business operations is preferred.

Responsibilities

• Provide high-level executive support to the President/CEO.
• Manage calendars and communications to ensure organizational efficiency.
• Serve as the main contact for members to enhance their satisfaction.
• Plan and execute member-focused events effectively.

Skills

Proficiency in Microsoft Office

Client relations experience

Event planning coordination

Education

High school diploma or equivalent

Tools

Chamber Nation

Salesforce

CRM platforms

Job description

Job Summary

The Member Services Assistant provides high-level executive support to senior leadership while driving member onboarding, communication, and engagement efforts. This role is well-suited for a personable and professional communicator who demonstrates initiative, thrives in a people-focused environment, and interacts confidently with a diverse membership base. It offers a strong opportunity for growth within a dynamic, professional setting.

Requirements

• Minimum 1 year of experience in an administrative role.
• Valid driver's license required for attending events and completing errands.
• High school diploma or equivalent.

Preferences

• Proficiency in Microsoft Office, Adobe, Chamber Nation, Growth Zone, Salesforce and CRM platforms.
• Experience in client relations, event planning/coordination, business operations, or similar roles.

Job Duties

• Provide high-level executive support to the President/CEO, anticipating needs and ensuring seamless leadership operations.
• Manage calendars, communications, cross-departmental coordination, confidential documentation, and prepare reports and presentations to drive organizational efficiency.
• Serve as the main point of contact for members, ensuring exceptional service through onboarding and engagement.
• Oversee CRM management, recognition efforts, and communication tracking to boost member retention and satisfaction.
• Plan and execute member-focused events, ensuring all logistics are handled efficiently and effectively.
• Coordinate with vendors, manage materials, and gather feedback to enhance engagement and deliver meaningful experiences.
• Provide adaptable administrative and operational support across various functions and team initiatives.
• Assist with mailings, workflows, and collaborative projects to foster a service-oriented environment.

Pay

$19 - $22 per hour, depending on Experience.

Hours

Monday - Friday, 30 hours per week. Some early mornings or evenings to support events.

Location

The Dalles, Oregon; on-site required, includes occasional traveling between the office and event sites.

Priority of Service

The Jobs for Veterans Act affords priority of service to covered Veterans and eligible spouses over non-covered persons for the receipt of employment, training, and placement services.

Company: The Dalles Chamber of Commerce