Office Manager

West Valley Womens Care Ltd; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in healthcare is seeking an Office Manager in Phoenix, AZ, responsible for staff management and administrative coordination. The ideal candidate will have a background in healthcare administration, strong leadership skills, and a commitment to quality patient care.

Qualifications

• 3-5 years of experience in office management, preferably in healthcare.
• Ability to motivate and inspire staff.

Responsibilities

• Manage staff, coordinate administrative functions, and ensure efficient office operations.
• Oversee patient scheduling, medical records management, and insurance verification.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Education

Bachelor's degree in Healthcare Administration

Master's degree preferred

Tools

EHR systems

Billing software

Job description

3 weeks ago Be among the first 25 applicants

Description

The Office Manager will be responsible for managing office staff, coordinating administrative functions, and ensuring efficient and effective office operations. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a background in healthcare administration.

Description

The Office Manager will be responsible for managing office staff, coordinating administrative functions, and ensuring efficient and effective office operations. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a background in healthcare administration.

Responsibilities

• Staff Management and Supervision: Recruit, hire, train, and supervise office staff, including receptionists, medical secretaries, and administrative assistants. Provide leadership, guidance, and support to office staff, fostering a positive and productive work environment.
• Administrative Coordination: Coordinate administrative functions, including patient scheduling, appointment management, medical records management, and insurance verification. Oversee patient check-in and check-out processes, ensuring efficient and accurate registration and billing procedures.
• Insurance Verification and Authorization: Coordinate insurance verification and authorization processes for patient appointments, procedures, and services. Verify patient insurance coverage, eligibility, and benefits, and obtain pre-authorizations and referrals as needed.
• Patient Relations and Customer Service: Serve as a point of contact for patient inquiries, concerns, and complaints, and address patient issues in a timely and professional manner. Ensure high-quality customer service and patient satisfaction by providing courteous and compassionate assistance to patients and their families.
• Quality Assurance and Compliance: Ensure compliance with regulatory requirements, practice policies, and industry standards for office operations, patient privacy, and confidentiality. Implement quality assurance measures, audit procedures, and performance improvement initiatives to enhance office efficiency and effectiveness.
• Vendor Management and Supplies Procurement: Manage relationships with vendors, suppliers, and service providers to ensure timely delivery of office supplies, equipment maintenance, and support services. Coordinate procurement of office supplies, medical equipment, and other resources needed for office operations.
  
  

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or related field required; Master's degree preferred.
• Minimum of 3-5 years of experience in office management, preferably in a healthcare or medical practice setting.
• Strong leadership and supervisory skills, with the ability to motivate and inspire office staff to achieve excellence in their roles.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in using office management software, electronic health records (EHR) systems, and billing software.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and administrative staff.
• Knowledge of healthcare regulations, compliance requirements, and billing practices.
• Commitment to providing high-quality patient care and ensuring a positive patient experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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