Virtual Office Manager (VOM)

Lamacompta; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Lamacompta is seeking a dedicated Virtual Office Manager to support clients with administrative, organizational, and financial tasks. In this remote full-time role, you will utilize advanced software skills, particularly in Xero, to construct quotes, prepare reports and manage multiple projects effectively, contributing to client success.

Qualifications

• Advanced experience with Xero accounting software, including Practice Manager and Workflow Max.
• Proficiency in Microsoft 365, especially Teams and Outlook Calendar.
• At least 2 years' experience in a similar role, with understanding of Australian tax law (desired).

Responsibilities

• Construct quotes for clients using checklists, websites, CRM, and communication tools.
• Prepare reports including WIP, staff productivity, P&L, and client surveys.
• Manage tasks from start to finish, monitoring progress and handling invoicing.

Skills

Attention to detail

Organizational skills

Time management

Communication

Proactive problem-solving

Education

University education or equivalent experience

Tools

Xero accounting software

Microsoft 365

Job description

Virtual Office Manager (VOM)

Position Type: Full-time, 8 hours per day
Time zone: Australian Eastern Standard Time (Brisbane)

About the Position

Our company specializes in systemizing, outsourcing, and scaling small to medium-sized businesses, referred to as our "clients." As a Virtual Office Manager, your role is to support our clients by working on tasks they outline, contributing to their growth.

Purpose of the Position

Provide administrative, quoting, and organizational support to our clients to help them meet their obligations, commitments, and deadlines, ultimately aiding in achieving their key objectives.

Description of Duties

• Construct quotes for clients primarily from email, using checklists, websites, CRM, Microsoft Teams, and other communication tools.
• Maintain communication with office staff via Teams, email, text, and occasionally phone or word of mouth.
• Prepare daily, weekly, and monthly reports including WIP, staff productivity, P&L, balance sheet, Gantt charts, and client surveys.
• Create quotes, convert them to jobs, and build tasks within Xero Workflow Max.
• Manage tasks from start to finish, monitoring progress, scheduling via Microsoft Calendar, balancing invoices, and closing or resetting tasks as needed.
• Ensure compliance with CPA points, annual reviews, regular returns, and data entry.
• Maintain knowledge of company and client structures, manage diaries, and handle basic social media activities.
• Communicate directly with internal staff to meet deadlines, assist with budgeting, and work on multiple projects simultaneously.

Skills Required

• Advanced experience with Xero accounting software (including Practice Manager and Workflow Max)
• Proficiency in Microsoft 365, especially Teams and Outlook Calendar
• University education or at least 2 years' experience in a similar role, with understanding of Australian tax law (desired)
• Ability to adapt quickly to change, attention to detail, and excellent written English
• Strong organizational, time management, and deadline management skills
• Initiative in communication and proactive problem-solving

Additional Requirements

• Time and task reporting
• Continuous pursuit of growth through new systems and methods
• Professional conduct, confidentiality, and participation in meetings and development opportunities
• Adherence to core principles: DIRFT, BAPPNARO, NEAR, and SEATET