Business Office Manager

Canyon Vista Recovery Center; Mesa (AZ); On-site; USD 89,000 - 115,000; Full time

Job summary

Canyon Vista Recovery Center is seeking a Business Office Manager to oversee all business office operations managing claims and collections in a mental health environment. This role involves leading a dedicated team, managing financial records, and ensuring effective communication with third-party insurers. Candidates should have significant business office experience, particularly in behavioral health, with a focus on timely cash collections and operational efficiency.

Benefits

Comprehensive benefit plan

Competitive salary

Qualifications

• High School diploma or equivalent required.
• Two or more years of Business Office experience, preferably in behavioral health required.

Responsibilities

• Leads operational directives for claims management and collections.
• Manages financial counselling, billing, and collections functions.
• Prepares client statements and maintains client financial records.

Skills

Financial management

Team leadership

Communication

Organizational skills

Education

High School diploma or equivalent

Some college course work in Business Administration

Job description

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Business Office Manager | Canyon Vista Recovery Center | Mesa, Arizona

About the Job:

The Business Office Manager leads and provides operational directives for all Business Office activities related to the claim’s management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Plans, develops, organizes, implements, evaluates and supervises business office activities including the financial counselling, billing, and collections functions for all service lines.

Roles and Responsibilities:

• Explains benefits and establishes contractual agreements and payment plans with clients and their family members.
• Establishes and maintains controls for all cash collected and posted in client accounting system. Monitors bank activity and collects revenue/completes deposits in a timely manner.
• Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
• Prepares and maintains client statements and follows up as needed. Maintains client financial records.
• Monitors outstanding claims with managed care organizations (MCO) and other agents on a consistent basis. Manages actions relating to delinquent accounts and collection agencies.
• Monitors and reports on key metrics such as cash collections, days outstanding, daily cash, unbilled, denials, daily census, etc.
• Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from client satisfaction.
• Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to system reports and approves agency invoices.
• Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.
• Works closely with Utilization Review and Admissions staff to ensure proper authorization of client insurance coverage.
• Communicates effectively with the leadership team to ensure that all third-party compliance guidelines are met. Communicates with Centralized Business Office (CBO) and provide documentation and account information as needed.
• Assists in various audits and preparation of any special reports that may be necessary.
• Assists in month-end close.
• High School diploma or equivalent required. Some college course work in Business Administration or related field preferred.
• Two or more years’ of Business Office experience, preferably in behavioral health required.
  
  
  

Why Canyon Vista Recovery Center?Canyon Vista Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Canyon Vista Recovery Center is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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