Office Manager

Helzberg Diamonds Shops, Inc.; Independence, Northern (MO, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Independence, MO seeks an Office Manager to oversee daily office operations, guiding and leading the team to help the store meet its sales and profit targets.

You will implement company programs on the floor and support recruiting, while ensuring excellent customer service and adherence to policies. Strong communication and organizational skills are essential, along with experience in a commission-based environment and POS systems.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system.

Responsibilities

• Maintain compliance with company policies and procedures.
• Implement company programs and initiatives on the sales floor.
• Provide direction and motivation to achieve sales and profit goals.
• Assist Store Manager in recruiting and hiring top talent.
• Support daily office operations to enable smooth store performance.

Skills

Communication

Organizational skills

Supervisory experience

Sales in commission environment

POS/PC system experience

Education

High school diploma or equivalent

Tools

POS system

PC

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays