Office Mail & Guest Services Specialist

Canon Business Services; Portsmouth (NH); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services seeks an Office Service Representative III in Portsmouth, NH. You will manage mail, packages, interoffice deliveries, and copy center tasks while delivering strong customer service.

The role includes reception, hospitality, and various admin duties as directed by the Site Manager. Responsibilities cover mail handling, packaging, shipping, inventory, and routine equipment maintenance.

Qualifications

• High school Diploma or equivalent.
• 5+ years' experience working in a mailroom or professional office environment.
• Thorough knowledge of metering, weighting, logging and other shipping procedures.
• Proficiency in computer skills.
• Ability to perform complex functions of equipment (fax, scanner, metering, stamping, tracking systems, photocopying, color copying).
• Excellent customer service, professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Responsibilities

• Handle all mail, packages and interoffice correspondence for all classes of mail/packages.
• Reception, hospitality and related duties as assigned; copy center activities.
• Insure customer satisfaction through understanding expectations and proactive problem resolution.
• Dispatch outgoing mail/packages; log items and ensure accuracy.
• Prepare and process inter-office pouches and overnight shipments; meet deadlines.
• Organize and distribute supplies; monitor inventory of copy supplies.
• Provide reception support and related admin duties; learn new features of copying/faxing equipment as needed.

Skills

Customer service

Computer skills

Overtime readiness

Education

High school Diploma or equivalent

Tools

Fax machine

Scanner

Metering

Copying

Job description

Canon Business Process Services seeks an Office Service Representative III in Portsmouth, NH. You will manage mail, packages, interoffice deliveries, and copy center tasks while delivering strong customer service.

The role includes reception, hospitality, and various admin duties as directed by the Site Manager. Responsibilities cover mail handling, packaging, shipping, inventory, and routine equipment maintenance.