Office Experience & Engagement Lead

Cognition; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

Cognition in Washington DC is seeking a Workplace & Engagement Coordinator to support our local office and help create a warm, well-run workplace experience. This hands-on, people-facing role blends logistics and hospitality with judgment.

No day will look the same, and you'll wear multiple hats to help keep the office running smoothly as our team grows. You’ll greet employees and guests, coordinate security, assist recruiting, manage mail and meals, partner with the Employee Experience team,

Qualifications

• Professional, friendly presence with strong communication skills.
• Comfortable in a highly visible, customer-facing role.
• Organized and detail-oriented, with strong follow-through.
• Able to balance structure with flexibility in a fast-moving environment.
• Comfortable lifting up to 35 lbs and being on your feet throughout the day.
• Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus.

Responsibilities

• Be the face of the office: greet employees, candidates, and guests with professionalism and warmth.
• Coordinate with building security for a smooth, secure arrival experience.
• Support recruiting by welcoming candidates and helping interviews run on time.
• Manage incoming and outgoing mail, packages, and deliveries throughout the day.
• Coordinate and communicate ordering of employee meals (lunch, dinner) as needed.
• Assist office services teams (custodial, culinary, vendors) as needed.
• Help troubleshoot day-to-day issues and elevate when appropriate.
• Partner with Employee Experience on onboarding processes.
• Stock and coordinate distribution of office supplies and swag.
• Coordinate client meetings, interviews, and team offsites for employees.
• Assist in planning office events and activities to keep morale high.
• Notice what's working and what isn't in the office environment; pitch in during busy moments.

Skills

Communication skills

Customer-facing

Organization

Flexibility

Stamina (35 lbs)

Office coordination

Job description

Cognition in Washington DC is seeking a Workplace & Engagement Coordinator to support our local office and help create a warm, well-run workplace experience. This hands-on, people-facing role blends logistics and hospitality with judgment.

No day will look the same, and you'll wear multiple hats to help keep the office running smoothly as our team grows. You’ll greet employees and guests, coordinate security, assist recruiting, manage mail and meals, partner with the Employee Experience team,