People & Culture Experience Coordinator

FAIRMONT; Washington (District of Columbia); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision Insurance

401K

Discounted stays across Fairmont & R&R

Learning programs through our Academie

Employee Assistance Program

Discounted rates on local city bikes

Life & ADD insurance

Job summary

Fairmont Washington, D.C., Georgetown seeks a People & Culture Coordinator to ensure guests and colleagues receive exceptional service and a seamless office flow. This role supports onboarding, payroll, benefits, and confidential HR administration while maintaining brand standards.

The position requires strong communication, organization, and discretion in a fast-paced environment, with opportunities to contribute to events and colleague recognition within the People & Culture team.

Qualifications

• Maintain professionalism in a highly confidential environment and handle visitors with tact.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to work in a busy, fast-paced environment.
• Highly organized and results-oriented with flexibility under pressure.
• Excellent computer skills with MS Office and presentation abilities.
• Knowledge of US Employment law is an asset.

Responsibilities

• Assist with daily administration and maintain confidential records in line with Brand and Hotel policies.
• Prioritize phone calls and in-person visitors with timely follow-up.
• Support recruitment processes and onboarding activities.
• Coordinate new hire paperwork and orientation with People & Culture leadership.
• Assist with payroll, benefits, and monthly reporting processes.
• Support employee communications, events, and recognition programs.

Skills

Professionalism

Interpersonal & communication skills

Organizational skills

HR knowledge

Self-starter

Confidentiality

Education

University/College HR degree asset

Tools

MS Office

Job description

Fairmont Washington, D.C., Georgetown seeks a People & Culture Coordinator to ensure guests and colleagues receive exceptional service and a seamless office flow. This role supports onboarding, payroll, benefits, and confidential HR administration while maintaining brand standards.

The position requires strong communication, organization, and discretion in a fast-paced environment, with opportunities to contribute to events and colleague recognition within the People & Culture team.