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International Executive Service Corps seeks an office coordinator to support the daily operations of a medical office. Responsibilities include answering phones, scheduling appointments, posting charges and payments, and maintaining patient demographics. Knowledge of ICD-10 and CPT codes and insurance payment systems is beneficial.
The role emphasizes strong clerical skills, customer service, and basic computer proficiency to ensure smooth office workflow and patient experience.
The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the health center nurse(s) and outside business (pharmacies, drug representatives, etc.)