Office Coordinator - Durable Medical Equipment

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Memorial Health System of Southwest Oklahoma is seeking an Office Coordinator to support the DME department. You will handle daily clerical tasks, answer phones, scan documents, process retail sales, and manage patient demographics.

The role requires basic computer skills, strong communication, and customer service, with knowledge of ICD-10 or HCPC codes being a plus. You will collaborate with physicians, nurses, and hospital staff.

Qualifications

• High School graduate or greater.
• Basic computer and secretarial skills.
• Knowledge of medical terminology helpful.
• Ability to type, communicate and provide customer service.
• Medical terminology and coding experience helpful.

Responsibilities

• Manage daily DME operations including answering phones, scanning, retail sales, payments, and patient demographics.
• Faxing, copying, researching ICD-10 or HCPC codes, and interacting with patients, physicians, nurses and hospital staff.

Skills

Typing

Secretarial skills

Basic computer skills

Communication skills

Education

High School diploma

Job description

DEFINITION:

The office coordinator performs a variety of clerical and retail tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the DME which includes answering phones, Scanning, Retail Sales, payments and patient demographics, faxing, copying, researching ICD-10 codes or HCPC codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the clinic nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

High School graduate or greater

Basic computer and secretarial skills.

Knowledge of medical terminology helpful.

Ability to type, computer, communication and customer service skills

Medical terminology and coding experience helpful.