Office Coordinator

SupportFinity™; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

SupportFinity in Midtown Manhattan is seeking a polished Workplace Experience & Reception Coordinator to own the front-of-house and ensure the office runs seamlessly.

You will welcome VIPs, coordinate conferencing, catering, and supplies, partner with the Office Manager, and help plan team events in a fast-paced corporate environment.

Qualifications

• 3+ years in hospitality, luxury retail, high-end guest relations, reservations, event planning, or a similar service-oriented environment
• Polished and professional with exceptional interpersonal and communication skills
• Naturally warm and welcoming with a genuine hospitality mindset
• Highly organized with excellent attention to detail
• Proactive and resourceful with the ability to anticipate needs
• Calm and composed while managing multiple priorities
• Collaborative, flexible, and hands-on team player
• No job is too small mentality

Responsibilities

• Serve as the primary contact for clients, VIPs, and guests, providing warm, professional hospitality
• Ensure reception, conference rooms, pantries, and common areas remain organized and guest-ready
• Partner with the Office Manager and Facilities to maintain workplace standards
• Coordinate weekly catering, including menu selection, ordering, delivery, setup and logistics
• Manage office deliveries, inventory, unboxing, organization and storage
• Handle incoming mail, packages, and distribution
• Support office communications and general administrative needs
• Help coordinate team events and special projects from planning through execution
• Follow established office processes while identifying efficiency improvements
• Handle confidential information with professionalism and discretion
• Jump in wherever needed to ensure the office and team have what they need

Skills

Hospitality

Guest relations

Reception

Event planning

Organization

Tools

Microsoft Office

Job description

Workplace Experience & Reception Coordinator

Midtown Manhattan | Full-Time | In Office

We are seeking a polished, highly organized Workplace Experience & Reception Coordinator to join a collaborative team at a prestigious global investment firm in Midtown Manhattan.

Working closely with the Office Manager, this person will help take ownership of the day-to-day office experience—from welcoming high-profile clients and guests to ensuring the space is beautifully presented, organized, and running seamlessly.

This is an ideal opportunity for someone with a strong hospitality mindset who enjoys being the face of an office while also being hands‑on behind the scenes. We're looking for someone proactive, warm, detail-oriented, and comfortable with a true "no job is too small" approach.

What You'll Do

Serve as the primary point of contact for clients, VIPs, and guests, providing warm, professional, white-glove hospitality

Ensure reception, conference rooms, pantries, and common areas remain organized, polished, and guest-ready throughout the day

Partner closely with the Office Manager and Facilities to maintain exceptional workplace standards

Coordinate weekly catering, including menu selection, ordering, delivery, setup, and logistics

Manage office deliveries, inventory, unboxing, organization, and storage

Handle incoming mail, packages, and distribution

Support office communications and general administrative needs

Help coordinate team events and special projects from planning through execution

Follow established office processes while identifying opportunities to make systems more efficient

Handle confidential and sensitive information with professionalism and discretion

Jump in wherever needed to ensure the office and team have what they need

Who We're Looking For

3+ years of experience in hospitality, luxury retail, high-end guest relations, reservations, event planning, corporate reception, or a similar service-oriented environment

Polished and professional with exceptional interpersonal and communication skills

Naturally warm and welcoming with a genuine hospitality mindset

Highly organized with excellent attention to detail

Proactive and resourceful, with the ability to anticipate needs

Calm and composed while managing multiple priorities

Collaborative, flexible, and comfortable working as part of a hands‑on team

Someone who takes pride in the details and genuinely embraces a "no job is too small" mentality

Proficiency with Microsoft Office and comfort learning new systems

Schedule

This is a fully in-office position in Midtown Manhattan.

Monday–Thursday: 8:00 AM–5:30 PM
Friday: 9:00 AM–2:00 PM

This is a great opportunity for someone who loves hospitality and creating an exceptional workplace experience and wants to bring those skills into a professional corporate environment.

Office PoliticsSkills

office Administration

Operations

Reception

White glove

Hospitality

About the company

SupportFinity

IT & software

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