Front Desk Receptionist

Quest Financial; Atlanta (GA); On-site; USD 39,000 - 40,000; Full time

Job summary

Quest Financial seeks a Front Desk Receptionist to be the face of the Atlanta office, balancing client hospitality with seamless office administration and supporting day-to-day operations and premium client experiences.

The successful candidate will manage visitor interactions, coordinate meetings, and assist with budgeting and scheduling, contributing to a refined, welcoming workplace for colleagues and guests.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1–3 years in hospitality, office administration, or retail, ideally premium/client-facing.
• Strong verbal and written communication with service-oriented demeanor.
• Ability to manage multiple priorities and stay calm under pressure.

Responsibilities

• Manage daily office operations to maintain a polished, professional environment.
• Create a warm, hospitality-driven atmosphere for clients and team members.
• Serve as primary contact for visitors and concierge support.
• Coordinate client visits, meetings, catering, and tech setup.
• Prepare expense reports and assist with budgeting and invoicing processes.
• Answer calls warmly and route them; manage mail and deliveries.

Skills

Hospitality

Office Administration

Customer Service

Communication

Multitasking

Attention to detail

Education

Bachelors degree or equivalent

Tools

Microsoft Office Suite

Salesforce

Concur

Teams

OneNote

Job description

We are seeking a new Front Desk Receptionist to join the team! The Receptionistwill serve as a key contributor to the daily workplace experience, acting as the face of the office and helping shape a refined, welcoming atmosphere. This role supports day-to-day operations, overseeing premium client experience and serving as a primary liaison between team members, leadership,

and vendors.

This on-site position (Monday-Friday) is an ideal opportunity for a professional who thrives in high touch environments and understands how to balance client hospitality and flawless office administration.

Contract role

Pay $28-29/hr

Key Responsibilities

• Manage daily office operations to ensure a seamless, organized, and professional environment including supply replenishment, equipment checks, appearance standards, and general workspace upkeep.
• Cultivate a warm, welcoming, and hospitality driven atmosphere, creating a “preferred life” experience for both clients and team members.
• Serve as the primary point of contact for all visitors, providing concierge support to ensure every guest feels attended to, informed, and valued.
• Coordinate all aspects of client visits, including meeting room reservations, catering, technology setup, and personalized hospitality touches.
• Maintain a preferred network of vendor services including transportation, catering, accommodations, and event partners to support a premium client experience.
• Plan and execute logistics for internal events, offsite meetings, team celebrations, and client appreciation gatherings with a high standard of service.
• Handle sensitive and confidential information at all times with discretion and professionalism.
• Serve as a communication and service liaison across teams to ensure clients experience smooth, cohesive interactions throughout the firm.
• Prepare and process expense reports, track invoices, and support office budgeting with a high level of accuracy.
• Answer incoming phone calls in a warm, professional manner, routing calls as appropriate and maintaining service request records.
• Manage incoming and outgoing mail, packages, documents, and courier deliveries, ensuring accurate internal distribution and maintaining logs for signature required items.
• Support facilities operations by monitoring office conditions, coordinating with vendors, and ensuring the environment remains polished, functional, and guest ready.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1 – 3 years of experience in Hospitality, Office Administration, or Retail, ideally in a premium or client-facing environment required.
• Exceptional verbal, written, and interpersonal communication skills with a professional, service driven demeanor.
• Proven ability to manage multiple priorities, adapt to shifting demands, and remain calm under pressure.
• Positive, proactive, and hospitality minded attitude—no task too big or too small.
• Strong client-service mindset with the ability to build warm, trusted relationships internally and externally.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Teams, and OneNote is a plus.