Office Clerk

AppleOne Employment Services; Norwalk (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Temporary assignments (13 weeks+)

Job summary

AppleOne Employment Services in Gardena, CA is seeking a detail-oriented Office Clerk to support international shipments in the freight forwarding field. This role focuses on paperwork coordination, client updates, and daily administrative tasks to keep shipments moving from Asia to the U.S.

Ideal candidates have 1–2 years of administrative or logistics experience, are organized, and comfortable communicating with overseas offices.

Qualifications

• 1+ years of administrative, clerical, logistics, or office support experience preferred.
• Basic computer skills, including Microsoft Excel, Word, email, and general office systems.
• Strong attention to detail and ability to manage paperwork accurately.
• Clear written and verbal communication skills.
• Proactive problem-solving mindset with the ability to follow up on open items.
• Ability to stay organized while managing multiple communications and documentation tasks.
• Ability to read and write Chinese is required due to frequent email communication with overseas offices.

Responsibilities

• Prepare, organize, and process paperwork related to international cargo shipments.
• Communicate with overseas offices regarding shipment details, documentation, and status updates.
• Provide clients with accurate cargo status information and delivery schedule updates.
• Maintain records, emails, files, and administrative documents with strong attention to detail.
• Use basic computer programs, including Excel and Word, to support daily office operations.
• Identify issues, follow up proactively, and help resolve shipment or documentation questions.

Skills

Administrative experience

Microsoft Excel

Organizational skills

Communication skills

Bilingual Chinese

Proactive problem-solving

Tools

Microsoft Word

Job description

Job Summary

We are seeking a detail-oriented Office Clerk for an opportunity in Gardena, CA within the freight forwarding industry. This Office Clerk role supports the coordination of paperwork, email communication, and client updates related to international shipments moving from Asia to the U.S.

This is a strong opportunity for an administrative professional with 1 to 2 years of experience who enjoys organized office work, client communication, and logistics-related coordination. The role offers exposure to international cargo processes, communication with overseas offices, and daily interaction with clients regarding shipment status and delivery schedules.

Candidates who are proactive, accurate, and comfortable working in a fast-paced administrative environment will be well positioned for success. This role is ideal for someone who values teamwork, clear communication, and the opportunity to build practical experience in the transportation and logistics field.

Key Responsibilities

• Prepare, organize, and process paperwork related to international cargo shipments.
• Communicate with overseas offices regarding shipment details, documentation, and status updates.
• Provide clients with accurate cargo status information and delivery schedule updates.
• Maintain records, emails, files, and administrative documents with strong attention to detail.
• Use basic computer programs, including Excel and Word, to support daily office operations.
• Identify issues, follow up proactively, and help resolve shipment or documentation questions.

Required Qualifications and Skills

• 1+ years of administrative, clerical, logistics, or office support experience preferred.
• Basic computer skills, including Microsoft Excel, Word, email, and general office systems.
• Strong attention to detail and ability to manage paperwork accurately.
• Clear written and verbal communication skills.
• Proactive problem-solving mindset with the ability to follow up on open items.
• Ability to stay organized while managing multiple communications and documentation tasks.
• Ability to read and write Chinese is required due to frequent email communication with overseas offices.

Required Qualifications and Skills

• 1+ years of administrative, clerical, logistics, or office support experience preferred.
• Basic computer skills, including Microsoft Excel, Word, email, and general office systems.
• Strong attention to detail and ability to manage paperwork accurately.
• Clear written and verbal communication skills.
• Proactive problem-solving mindset with the ability to follow up on open items.
• Ability to stay organized while managing multiple communications and documentation tasks.
• Ability to read and write Chinese is required due to frequent email communication with overseas offices.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.