Office Assistant - Part-Time

Monica Conroy - Geico Local Office; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Work Life Balance

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Monica Conroy GEICO in Pittsburgh is seeking a dependable, energetic Office Assistant to join our team part-time. This entry-level role involves talking with customers, making phone calls, greeting visitors, and assisting around the office while learning basic insurance processes.

No insurance experience is required; a positive attitude, strong work ethic, and willingness to learn are essential. This is a great entry-level opportunity with potential for growth within the agency.

Qualifications

• Friendly, personable and comfortable talking with people.
• Comfortable making lots of phone calls.
• Dependable with a strong work ethic.
• Willing to learn and take direction.
• Coachable and positive.
• Organized and detail-oriented.
• Comfortable using computers and learning new systems.
• Team-oriented and willing to help wherever needed.
• Previous customer service, retail, hospitality, or office experience is a plus, but not required.

Responsibilities

• Make outbound calls to customers and prospects.
• Answer incoming calls and assist customers professionally.
• Greet customers who visit the office.
• Assist agents with day-to-day office tasks.
• Help with customer follow-up and scheduling.
• Keep customer information and office records organized.
• Provide general administrative support.
• Learn agency systems and basic insurance processes.
• Jump in and help with other tasks around the office as needed.

Skills

Phone calls

Customer service

Detail-oriented

Team player

Willing to learn

Coachable

Job description

Benefits

• Work Life Balance
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

About the Role

Monica Conroy GEICO is looking for a dependable, energetic Office Assistant to join our team part-time. This is a great entry-level opportunity for someone who is comfortable staying busy, talking with customers, making phone calls, and helping wherever needed around the office.

No insurance experience is required. We're looking for someone with a positive attitude, strong work ethic, and willingness to learn.

What You'll Do

• Make outbound calls to customers and prospects.
• Answer incoming calls and assist customers professionally.
• Greet customers who visit the office.
• Assist agents with day-to-day office tasks.
• Help with customer follow-up and scheduling.
• Keep customer information and office records organized.
• Provide general administrative support.
• Learn agency systems and basic insurance processes.
• Jump in and help with other tasks around the office as needed.

What We're Looking For

• Friendly, personable, and comfortable talking with people.
• Comfortable making lots of phone calls.
• Dependable with a strong work ethic.
• Willing to learn and take direction.
• Coachable and positive.
• Organized and detail-oriented.
• Comfortable using computers and learning new systems.
• Team-oriented and willing to help wherever needed.
• Previous customer service, retail, hospitality, or office experience is a plus, but not required.

Why Join Us?

• Part-time, entry-level opportunity
• Flexible schedule based your availability (ideally available mid-late afternoons on weekdays).
• Training and hands-on learning.
• Supportive team environment.
• Opportunity to learn the insurance business.
• Potential for growth into customer service, sales, or other agency roles.