Office Assistant - Irvine Orange County

Generator Supercenter of Austin; Ashburn (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Training & development

Job summary

Generator Supercenter of Austin seeks an Office Assistant to enhance customer experience by greeting clients, managing communications, and scheduling installations.

This role involves handling customer inquiries and working with city permits. Applicants must be available weekdays from 8 AM to 5 PM near Orange County Airport and possess strong customer service skills.

Join a leading energy solutions provider addressing the growing demand for backup power solutions.

Qualifications

• Must be able to come to the office by Orange County Airport Monday - Friday from 8-5 PM.
• Work with cities to submit permit paperwork.
• Experience managing inbound and outbound phone calls & emails.

Responsibilities

• Greet new and current customers at the front desk.
• Coordinate and schedule installations with customers.
• Manage inbound and outbound phone calls & emails from customers.

Skills

Excellent customer service skills

Excellent phone and email etiquette

Strong technical ability to utilize computer & phone systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Training & development

Did you know? California is one of the states with the most power outages and there is strong demand for backup power solutions. This is a very exciting opportunity to be a part of addressing the fast-growing need for energy solutions in the Golden State.

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting‑edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary

As the Office Assistant at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, and office organization.

Primary Responsibilities

• Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
• Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments.
• Manage inbound and outbound phone calls & emails from current and potential customers.

Qualifications

• Must be able to come to the office by Orange County Airport Monday - Friday from 8-5 PM.
• Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
• Work with cities to submit permit paperwork.
• Excellent customer service skills and courteous phone manner.

Additional Responsibilities

• Supports company operations by maintaining office systems and supervising staff.
• Maintains office efficiency by planning and implementing office systems and layouts.
• Review sales folders for accuracy.
• Designs and implements office policies by establishing standards and procedures.
• Contribute to team effort by accomplishing related tasks as needed.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.