Office Assistant - Irvine Orange County

Generator Supercenter; Irvine (CA); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Free uniforms

Paid time off

Job summary

Generator Supercenter of Orange County is seeking an Office Assistant to be the friendly face of the store, greeting customers, fielding calls and emails, and keeping the office organized. You will coordinate installations and assist with permit coordination with cities and generate invoices.

This position is initially part-time and will grow to full-time as the business expands. You will play a key role in delivering excellent customer service and supporting operations daily.

Qualifications

• Excellent phone and email etiquette with strong communication skills.
• Ability to coordinate permits with city departments.
• Proven customer service experience and professional demeanor.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet customers at front desk and address questions.
• Coordinate and schedule installations; work with cities to obtain permits and generate invoices.
• Manage inbound/outbound calls and emails from customers.
• Support operations by maintaining office systems and processes.
• Contribute to team efforts and office efficiency.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Scheduling

Multitasking

Tools

Office phone system

Invoice processing

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off

Did you know? California is one of the states with the most power outages and there is strong demand for backup power solutions. This is a very exciting opportunity to be part of addressing the fast-growing need for energy solutions in the Golden State.

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary

As the Office Assistant at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, working with city permit departments and office organization. This position is part-time initially and will be converted to full-time as the business grows.

You’ll be the primary point of contact for new and current customers and act as the “face” of Generator Supercenter! Your work, which will include but not be limited to the duties listed below, will help Generator Supercenter to achieve the following:

• Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
• Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments.
• Manage inbound and outbound phone calls & emails from current and potential customers.

We’d love to hear from you if you meet the qualifications below:

• Must be able to come to the office by Orange County Airport
• Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
• Work with cities to submit permit paperwork
• Excellent customer service skills and courteous phone manner

Additional Responsibilities

• Supports company operations by maintaining office systems and supervising staff.
• Maintains office efficiency by planning and implementing office systems and layouts.
• Review sales folders for accuracy.
• Designs and implements office policies by establishing standards and procedures.
• Contribute to team effort by accomplishing related tasks as needed.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.