Office Assistant - Irvine Orange County

generator-supercenter-careers; Irvine (CA); On-site; USD 20,000 - 32,000; Part time

Benefits offered by this job

Bonus

Food & snacks

Uniforms

Paid time off

Job summary

Generator Supercenter, Inc. in Orange County is seeking an Office Assistant to provide frontline customer service, answer inquiries, and support daily operations. The role starts part-time and will grow to full-time as the business expands.

You will greet customers at the front desk, coordinate installations, work with city permit offices, generate invoices, and handle calls and emails from customers, contributing to a smooth, professional in-store experience.

Qualifications

• Must be able to come to the office by Orange County Airport.
• Excellent phone and email etiquette and strong technical ability to use computer & phone systems.
• Work with cities to submit permit paperwork.
• Excellent customer service skills and courteous phone manner.

Responsibilities

• Greet customers at the front desk and answer questions.
• Coordinate installations with customers and obtain city permits.
• Manage inbound/outbound calls and emails from customers.

Skills

Phone etiquette

Email etiquette

Customer service

Permit paperwork

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off

Did you know?

California is one of the states with the most power outages and there is strong demand for backup power solutions. This is a very exciting opportunity to be a part of addressing the fast-growing need for energy solutions in the Golden State.

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary

As the Office Assistant at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, working with city permit departments and office organization. This position is part-time initially and will be converted to full-time as the business grows.

You’ll be the primary point of contact for new and current customers and act as the “face” of Generator Supercenter! Your work, which will include but not be limited to the duties listed below, will help Generator Supercenter to achieve the following:

• Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
• Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments.
• Manage inbound and outbound phone calls & emails from current and potential customers.

We’d love to hear from you if you meet the qualifications below:

• Must be able to come to the office by Orange County Airport
• Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
• Work with cities to submit permit paperwork
• Excellent customer service skills and courteous phone manner

Additional Responsibilities

• Supports company operations by maintaining office systems and supervising staff.
• Maintains office efficiency by planning and implementing office systems and layouts.
• Review sales folders for accuracy.
• Designs and implements office policies by establishing standards and procedures.
• Contribute to team effort by accomplishing related tasks as needed.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.