Office Assistant Irvine Orange County

Generator Supercenter of Orange County; Irvine (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Training & development

Job summary

Generator Supercenter of Orange County is seeking an Office Assistant who will play a crucial role in providing an elevated customer experience. Responsibilities include greeting customers, managing phone calls, and coordinating installation schedules. The successful candidate will assist with office organization and support overall operations.

Ideal candidates will exhibit excellent customer service, phone etiquette, and the ability to maintain office efficiency. This full-time position requires availability to work Monday through Friday 8 AM to 5 PM in Irvine, California.

Qualifications

• Must be able to come to the office in Orange County from Monday to Friday, 8 AM to 5 PM.
• Ability to coordinate and schedule installations with customers.
• Strong customer service skills and a courteous phone manner.

Responsibilities

• Greet customers and answer questions at the front desk.
• Coordinate schedules and handle permit paperwork.
• Manage inbound and outbound communication with customers.

Skills

Excellent customer service skills

Phone and email etiquette

Technical ability to utilize computer & phone systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Training & development

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting‑edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary

As the Office Assistant at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, and office organization.

You’ll be the primary point of contact for new and current customers and act as the “face” of Generator Supercenter! Your work, which will include but not be limited to the duties listed below, will help Generator Supercenter to achieve the following:

Responsibilities

• Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
• Coordinate and schedule installations with customers, work with cities to get the permits for the jobs, generate invoices and collect payments.
• Manage inbound and outbound phone calls & emails from current and potential customers.
• Supports company operations by maintaining office systems and supervising staff.
• Maintains office efficiency by planning and implementing office systems and layouts.
• Review sales folders for accuracy.
• Designs and implements office policies by establishing standards and procedures.
• Contribute to team effort by accomplishing related tasks as needed.

Qualifications

• Must be able to come to the office by Orange County Airport Monday - Friday from 8-5 PM.
• Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
• Work with cities to submit permit paperwork.
• Excellent customer service skills and courteous phone manner.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.