Office Assistant II, Operations

OPERATIONS; Houston (TX); On-site; USD 27,000 - 33,000; Full time

Job summary

Office Assistant II, Operations at Cypress-Fairbanks Independent School District in Houston is seeking a detail-oriented professional to support daily administrative functions for the Operations department. The role requires bilingual English/Spanish and strong customer service skills.

Responsibilities include handling incoming calls on the Spanish line, data entry, scheduling, onboarding tasks, and coordinating communications with staff.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Word, Excel, Access, etc.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Answer and respond to incoming calls on the Spanish Line; route to staff.
• Maintain office equipment and sign-in processes; provide clerical support.
• File, store, and scan documents; ensure legibility of scans.
• Assist managers with interpretations and translations as needed.
• Assist with applicant support, scheduling, onboarding tasks, and events.
• Track daily call-in absences and email to Operations team.
• Monitor letters and coordinate timely processing.
• Prepare and track open enrollment campus transfers and letters.
• Distribute retirement checklists; assist scheduling retirement appointments.
• Support HR in reviewing forms and track completion.
• Develop and maintain instruction sheets and guides.
• Regular and reliable attendance is essential; perform other duties.

Skills

Organizational skills

Communication skills

Bilingual English/Spanish

Leadership ability

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Access

Job description

Office Assistant II, Operations

Cypress-Fairbanks Independent School District OPERATIONS - HOUSTON, Texas Open in Google Maps

This job is also posted in Cypress-Fairbanks Independent School District

Job Details

Job ID: 5958205

Application Deadline: Oct 20, 2026 11:59 PM (Central Standard Time)

Posted: Yesterday

Starting Date: Immediately

Job Description

• 1. High School Diploma or GED equivalent.
• 2. Proficient in applied technology (Microsoft Word, Excel, Access, etc).
• 3. Strong organizational, communication, and interpersonal skills required.
• 4. Ability to prepare and receive detailed information and apply appropriate decision-making skills.
• 5. Demonstrate personal integrity and ability to maintain a high level of confidentiality.
• 6. Self-motivated, ability to handle multiple tasks, demonstrate leadership ability and work collaboratively.
• 7. Ability to provide outstanding customer service and work with diverse groups.
• 8. Bilingual proficiency (English/Spanish) required

TERMS OF EMPLOYMENT:

244 days

SALARY/PAYGRADE:

$29,970 - CP3

Salary Range (based on experience) as set by the Board of Trustees for the school year.

ESSENTIAL FUNCTIONS

• Answer and respond to incoming calls on the Spanish Line; take accurate message and route them to the appropriate staff. Serve as backup for the English Line; monitor door and troubleshoot visitor inquiries.
• Maintain office equipment and common areas, manage visitor and interview sign-in processes, and provide clerical support including data preparation, copies, mailing, and reports.
• File, store, and scan documents; ensure scanned copies are clear and legible (e.g., driving records, training documents, etc.).
• Assist managers with interpretations and translations as needed (verbal and written).
• Assist with applicant support, interview and meeting scheduling, new hire onboarding tasks, and recruitment events.
• Track daily call-in absences and email to Operations team.
• Monitor reasonable assurance letters; collaborate with managers to ensure timely processing and receipt.
• Prepare and track open enrollment campus transfers; collaborate with Operations Assistant Director to create, print, and mail non-select letters.
• Distribute retirement checklist; provide employee details to the HR Assistant Director and assist in scheduling retirement appointments.
• Support HR Assistant Director in reviewing back-to-school annual forms information and track completion.
• Develop and maintain various instruction sheets and documents (e.g., EAC instructions, application process guides, job detail documents).
• Regular and reliable attendance is an essential job function.
• Perform other duties as assigned.

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions; prolonged use of computer.

APPLICATION INFORMATION:

Human Resources

Supervisory Responsibilities: None

DEADLINE TO APPLY: Until Filled

Position Type: Full-Time

Salary: $29,970 Per Year

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Human Resources
• Email: [e-mail]