Office Assistant

Bigfoot Roofing & Construction, INC; Jacksonville (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Bigfoot Roofing & Construction, INC in Jacksonville, FL is seeking an Office Assistant to join a growing team. This full-time, on-site role supports customer service, operations, and marketing tasks, with a focus on using AI tools to streamline processes and improve client communication.

The ideal candidate is friendly, tech-savvy, and organized, comfortable handling calls, scheduling, social posts, and data entry in a fast-paced office environment with standard office hours.

Qualifications

• Experience delivering friendly, professional customer service.
• Strong verbal and written communication skills.
• Able to multitask and stay organized in a fast-paced office.
• Interest in AI tools, automation, or processes is a plus.

Responsibilities

• Answer calls and assist customers with scheduling and questions
• Manage office communications, follow-ups, and admin tasks
• Assist with social media posting and basic marketing
• Support process improvements using AI tools
• Maintain organized records and smooth office operations
• Communicate professionally with customers, vendors, and team
• Assist with light data entry and day-to-day needs

Skills

Customer service

Communication

Multitasking

Tech-savvy / AI tools

Job description

Office Assistant

Full Time | On-Site in Jacksonville, FL | $18-23 Per Hour

About Bigfoot Roofing & Construction

Bigfoot Roofing & Construction is a growing company dedicated to providing high-quality roofing and construction services with a strong focus on customer care, communication, and integrity. We take pride in creating a positive experience for homeowners and businesses while building a team culture that values reliability, adaptability, and innovation.

We’re currently looking for a Office Assistant to join our team in Jacksonville, FL. This is a dynamic role ideal for someone who enjoys variety in their workday, is comfortable learning and using AI tools, enjoys helping customers, and has an interest in marketing and social media.

What You'll Be Doing

• Answer incoming phone calls and assist customers with scheduling, questions, and general support
• Help manage office communication, follow-ups, and administrative tasks
• Assist with social media posting and basic marketing efforts across platforms
• Support the team with creating and improving processes using AI tools and technology
• Maintain organized records and help keep office operations running smoothly
• Communicate professionally with customers, vendors, and team members
• Assist with light data entry and other day-to-day office needs as they arise

What We're Looking For

• Friendly, professional, and dependable attitude
• Comfortable using computers and learning new technology quickly
• Interest or experience in AI tools, automation, or process-building
• Basic social media and marketing experience preferred
• Strong communication and customer service skills
• Organized, detail-oriented, and able to multitask
• Ability to work independently while also being a team player
• Previous office experience is helpful, but not required

Benefits

• Opportunity to grow with a fast-growing company
• Hands-on experience with AI tools and modern business systems
• Supportive and team-oriented work environmentCompetitive hourly pay based on experience
• Monday - Friday from 7:00 a.m. - 4:00 p.m. schedule
• Medical, dental, vision, life insurance + 401(k) available

If you’re someone who enjoys helping people, learning new technology, and being part of a growing company, we’d love to hear from you.