Office Administration

Cogent Analytics; Schwenksville (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

Professional development opportunities

Stable and growing company environment

Job summary

Cogent Analytics is seeking an organized, proactive Office Administrator to support daily operations in a fast-paced environment. The role requires professionalism, dependability, and a customer-focused mindset to manage multiple priorities accurately.

This fully in-person position involves scheduling, onboarding support, and coordinating meetings, training sessions, inspections, and visits. Strong MS Office skills and confidentiality are essential.

Qualifications

• Minimum 2–4 years of administrative, office coordination, project support, or customer service experience.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Professional customer service and phone etiquette.
• Ability to maintain confidentiality and handle sensitive documentation.

Responsibilities

• Answer phones, customers and clients professionally
• Maintain organized digital and physical filing systems for testing records, certifications, and customer documentation
• Maintain office supplies and general office organization
• Assist with scheduling meetings, training sessions, inspections, and customer visits
• Assist with onboarding paperwork and employee administrative support
• Support general office operations and special projects as assigned

Skills

Organizational skills

Multitasking

Attention to detail

Communication skills

Customer service

Phone etiquette

Tools

MS Office

PDF editing software

File management systems

Job description

Position Summary

We are seeking a highly organized, proactive, and detail-oriented Office Administrator to support daily operations within a fast-paced environment.

The ideal candidate is professional, dependable, customer-focused, and capable of managing multiple priorities.

Key Responsibilities

• Answer phones, customers and clients professionally
• Maintain organized digital and physical filing systems for testing records, certifications, and customer documentation
• Maintain office supplies and general office organization
• Assist with scheduling meetings, training sessions, inspections, and customer visits
• Assist with onboarding paperwork and employee administrative support
• Support general office operations and special projects as assigned

Qualifications

• Minimum 2–4 years of administrative, office coordination, project support, or customer service experience
• Strong organizational and multitasking skills with exceptional attention to detail
• Ability to manage multiple deadlines and priorities in a fast-paced environment
• Proficiency with:
  • Microsoft Office (Word, Excel, Outlook)
  • PDF editing software
  • File management systems
• Strong verbal and written communication skills
• Professional customer service and phone etiquette
• Ability to maintain confidentiality and handle sensitive documentation

Compensation & Benefits

• Competitive compensation based on experience
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Professional development opportunities
• Stable and growing company environment
• Work Environment & Expectations
• This is a fully in-person role requiring daily on-site presence
• Regular after-hours, weekend, and holiday availability is required, especially during storm response
• Travel may be required during major storm events or operational needs

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.