Office Assistant

Ultimate Air, Inc.; Green Bay (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Paid Holidays

Retirement with company match

Job summary

Ultimate Air, Inc. is seeking an organized Office Assistant to support daily office operations, answer phones, assist customers, schedule appointments, and maintain accurate records in a fast-paced environment.

The role emphasizes reliability, attention to detail, and the ability to multitask while delivering friendly, professional service. Hours are Mon-Fri, 8:00am–4:30pm, with benefits including medical insurance, PTO, holidays, and retirement match.

Qualifications

• Prior experience in office/admin/customer service or scheduling preferred

Responsibilities

• Answer incoming calls and respond to customer questions professionally
• Schedule and confirm appointments
• Enter and update customer information accurately
• Assist with filing, data entry, emails, and general office tasks
• Communicate with customers and team members regarding scheduling and service needs
• Maintain organized digital and paper records
• Process basic paperwork and assist with billing or payment information as needed
• Help keep daily office operations running smoothly

Skills

Phone handling

Customer service

Multitasking

Organizational skills

Communication skills

Education

High school diploma

Tools

MS Office

Job description

Office Assistant

A local contractor is seeking an organized, dependable, and customer-focused Office Assistant to support our daily office operations. This person will help answer phones, assist customers, schedule appointments, maintain accurate records, and provide administrative support to the team. The ideal candidate is friendly, detail-oriented, comfortable multitasking, and able to stay organized in a fast-paced environment.

Pay: $20-25/hr

Benefits: Medical Insurance, Paid Time Off, Paid Holidays, Retirement with company match

Hours: Mon-Fri; 8:00am - 4:30pm

Key Responsibilities

• Answer incoming calls and respond to customer questions professionally
• Schedule and confirm appointments
• Enter and update customer information accurately
• Assist with filing, data entry, emails, and general office tasks
• Communicate with customers and team members regarding scheduling and service needs
• Maintain organized digital and paper records
• Process basic paperwork and assist with billing or payment information as needed
• Help keep daily office operations running smoothly

Qualifications

• Previous office, administrative, customer service, or scheduling experience preferred
• Strong verbal and written communication skills
• Friendly, professional, and customer-focused attitude
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and remain calm under pressure
• Comfortable using computers, email, and basic office software
• Dependable, punctual, and able to work independently
• Ability to learn new systems and procedures quickly
• High school diploma or equivalent required

Candidates will be required to pass a background check and drug screening upon being given a conditional offer of employment