Office Assistant

MaidPro Grapevine; Grapevine (TX); On-site; USD 16,740 - 22,320; Full time

Benefits offered by this job

Company parties

Free food & snacks

Free uniforms

Job summary

MaidPro Grapevine is seeking a professional Administrative Assistant to join our Grapevine, TX office. You will handle calls, messages, scheduling, and client communications to ensure smooth daily operations and high customer satisfaction.

The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish is a plus, with opportunities to grow in sales and dispatch support.

Qualifications

• Must be at least 21 years old.
• Strong communication and customer service skills.
• Comfortable speaking with prospective clients and discussing services.
• Sales, customer service, office, dispatch, or administrative experience preferred.
• Organized, dependable, detail-oriented, and able to multitask.
• Basic computer skills required.
• Bilingual English/Spanish is a plus but not required.

Responsibilities

• Answer incoming phone calls, texts, and emails in a professional and timely manner.
• Assist clients with scheduling, service updates, questions, and concerns.
• Follow up with prospective clients and support sales efforts.
• Communicate with clients regarding arrivals, delays, reschedules, cancellations, and schedule changes.
• Assist with daily scheduling, dispatch, and route coordination.
• Follow up with clients after services to ensure satisfaction and maintain strong customer relationships.
• Enter detailed notes and maintain accurate client and employee records.
• Provide support to cleaning teams and assist with daily operational needs.
• Maintain inventory of office and cleaning supplies.
• Keep the office organized, professional, and running efficiently.
• Assist management with special projects and additional administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

Administrative experience

Bilingual EN/ES

Basic computer skills

Job description

Benefits

• Company parties
• Free food & snacks
• Free uniforms

Primary Responsibilities

• Answer incoming phone calls, texts, and emails in a professional and timely manner
• Assist clients with scheduling, service updates, questions, and concerns
• Follow up with prospective clients and support sales efforts
• Communicate with clients regarding arrivals, delays, reschedules, cancellations, and schedule changes
• Assist with daily scheduling, dispatch, and route coordination
• Follow up with clients after services to ensure satisfaction and maintain strong customer relationships
• Enter detailed notes and maintain accurate client and employee records
• Provide support to cleaning teams and assist with daily operational needs
• Maintain inventory of office and cleaning supplies
• Keep the office organized, professional, and running efficiently
• Assist management with special projects and additional administrative tasks as needed

Qualifications

• Must be at least 21 years old
• Strong communication and customer service skills
• Comfortable speaking with prospective clients and discussing services
• Sales, customer service, office, dispatch, or administrative experience preferred
• Organized, dependable, detail-oriented, and able to multitask
• Basic computer skills required
• Bilingual (English/Spanish) is a plus but not required