Office Assistant

Merry Maids of North Houston; Spring (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Merry Maids of North Houston is seeking a Facilities Administrator in Spring, Texas. The role involves supporting daily operations, managing schedules, and assisting with HR compliance and new hire orientation.

The ideal candidate will have a high school diploma and 2 years of customer service experience. Skills in time management and organizational abilities are essential. Knowledge of Microsoft Office is required to perform tasks effectively.

Qualifications

• 2 years of customer service experience required.
• Ability to operate within a fast-paced work environment.
• Dependable and adaptable.

Responsibilities

• Completes daily close out process, inputting time and updating customer info.
• Creates and updates schedules with new customer information.
• Assists with new hire paperwork and training.

Skills

Personal time management

Organizational skills

Verbal communication skills

Written communication skills

Adaptability in a fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Office (Word, Outlook, PowerPoint, Excel)

Job description

Position Overview

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provides team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.

Responsibilities

• Completes daily close out process in the system: inputting data for time spent at customers' homes, mileage, updating customer information, weekly submission of payroll, input sales leads into the computer, and updating accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provides team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as refrigerator, ovens, and window cleanings and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch to include associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to appropriate party.
• Confirms customer appointments.
• Prepares laundry for the following day.
• May occasionally function as a team member or solo cleaner as needed.

Education and Experience Requirements

High school diploma/general education degree (GED) plus 2 years of customer service required.

Knowledge, Skills and Abilities

• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to differentiate between variously colored cleaning products by identifying the color or product name
• Ability to define specific uses of cleaning products
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)