Office Assistant

NovaCare Rehabilitation; Columbia (MD); On-site; USD 22,000 - 26,000; Part time

Job summary

NovaCare Rehabilitation in Columbia, MD is seeking an Office Assistant to support front desk operations at multiple clinics within a 30 mile radius. This per-diem role covers mornings starting at 7am and four evenings until 7pm each week.

You will handle scheduling, patient intake, and basic administrative tasks to ensure a smooth patient experience. The position requires travel to clinics, and compensation ranges from $16.00 to $19.00 per hour, depending on experience.

Qualifications

• High School Diploma or GED.
• 1 year scheduling experience.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Provide excellent customer service by greeting patients, family members, and visitors.
• Maintain cleanliness of the center and ensure patient care materials are stocked.
• Ensure compliance with healthcare regulations and company policies.
• Assist with faxing and filing as needed.
• Maintain inventory and restock supplies.

Skills

Scheduling

Customer service

Front desk

Education

High School Diploma or GED

Tools

EMR systems

Billing system

Job description

Position: Office Assistant

Location: 6300 Woodside Ct Suite E Columbia, MD 21046

Type of Employment: Per-Diem

Schedule: Monday - Friday (mornings starting at 7am/4 evenings till 7pm per week)

Compensation: $16.00-$19.00/hour (pending experience)

Position requires travel to different clinics within 30 mile radius.

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Minimum

• High School Diploma or GED
• 1 Year of Scheduling Experience

Preferred

• Experience working in a healthcare office setting
• Customer service skills
• 1 Year of Medical Office Experience