office assistant

KING ROOTER & HYDROJET INC; California (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

King Rooter & Hydrojet Inc in Pasadena, CA is seeking an organized Office Assistant to support a busy plumbing and drain service team. You’ll be the backbone of daily operations, handling calls, scheduling, filing, invoicing, and basic data entry.

Ideal candidates bring office experience, strong communication, MS Office proficiency, and a can-do attitude. Bilingual English/Spanish and a valid driver's license with reliable vehicle and ability to travel between cities are a plus.

Qualifications

• Prior office assistant/receptionist experience preferred.
• Strong communication and customer service skills required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, detail-oriented with a positive attitude.

Responsibilities

• Answer and direct inbound calls, emails, and customer inquiries professionally.
• Schedule and coordinate service appointments and dispatch technicians.
• Maintain and organize office files, records, and documentation.
• Process invoices, work orders, and basic data entry tasks.
• Assist with billing, payments, and accounts receivable follow-up.
• Support management and field staff with administrative needs as required.
• Maintain office supplies and keep a clean, organized workspace.
• Pick up materials as needed in different cities.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Bilingual English/Spanish

Reliability / punctuality

Team collaboration

Tools

Microsoft Office

Excel

Outlook

Job description

Job Description

Job Description

King Rooter & Hydrojet Inc is looking for a motivated and organized Office Assistant to join our team in Pasadena, CA! This is a great opportunity to be the backbone of a busy, fast-paced plumbing and drain service company where your contributions make a real difference every day.

About the Role:

King Rooter & Hydrojet Inc is looking for a motivated and organized Office Assistant to join our team in Pasadena, CA! This is a great opportunity to be the backbone of a busy, fast-paced plumbing and drain service company where your contributions make a real difference every day.

Responsibilities:

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner


• Schedule and coordinate service appointments and dispatch technicians


• Maintain and organize office files, records, and documentation


• Process invoices, work orders, and basic data entry tasks


• Assist with billing, payments, and accounts receivable follow-up


• Support management and field staff with administrative needs as required


• Maintain office supplies and ensure a clean, organized workspace


• Pick up materials depending on the city

Requirements:

• Prior experience in an office assistant, receptionist, or administrative role preferred


• Strong communication and customer service skills


• Proficient in Microsoft Office Suite (Word, Excel, Outlook)


• Ability to multitask and stay organized in a fast-paced environment


• Reliable, punctual, and detail-oriented with a positive attitude


• Experience in the trades, plumbing, or home services industry is a plus


• Bilingual in English and Spanish is a plus


• Valid DL NO PRIOR DUI


• Must have own reliable vehicle


• Travel to different cities

About Us:

King Rooter & Hydrojet Inc is a trusted plumbing and drain service company proudly serving the Pasadena, CA area and surrounding communities. Our customers rely on us for fast, reliable, and professional service — and our team is the reason we keep delivering. We take care of our employees just like we take care of our customers, making King Rooter a place where people love to come to work.