office assistant

KING ROOTER & HYDROJET INC; Pasadena (CA); On-site; USD 22,041 - 30,307; Full time

Job summary

King Rooter & Hydrojet Inc in Pasadena, CA is seeking an Office Assistant to provide essential administrative support for a busy plumbing and drain service company.

You will handle calls, emails, scheduling, invoicing, data entry, and billing support while staying organized in a fast-paced environment.

The role offers opportunities to contribute across the team and grow with a locally trusted company that values reliability and customer service.

Qualifications

• Experience in an office or administrative role is preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite required.

Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner.
• Schedule and coordinate service appointments and dispatch technicians.
• Maintain and organize office files, records, and documentation.
• Process invoices, work orders, and basic data entry tasks.
• Assist with billing, payments, and accounts receivable follow-up.
• Support management and field staff with administrative needs as required.
• Maintain office supplies and ensure a clean, organized workspace.
• Pick up materials depending on the city.

Skills

Customer service

Multitasking

Communication

Administrative support

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role

King Rooter & Hydrojet Inc is looking for a motivated and organized Office Assistant to join our team in Pasadena, CA! This is a great opportunity to be the backbone of a busy, fast-paced plumbing and drain service company where your contributions make a real difference every day.

Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner
• Schedule and coordinate service appointments and dispatch technicians
• Maintain and organize office files, records, and documentation
• Process invoices, work orders, and basic data entry tasks
• Assist with billing, payments, and accounts receivable follow-up
• Support management and field staff with administrative needs as required
• Maintain office supplies and ensure a clean, organized workspace
• Pick up materials depending on the city

Requirements

• Prior experience in an office assistant, receptionist, or administrative role preferred
• Strong communication and customer service skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and detail-oriented with a positive attitude
• Experience in the trades, plumbing, or home services industry is a plus
• Bilingual in English and Spanish is a plus
• Valid DL NO PRIOR DUI
• Must have own reliable vehicle
• Travel to different cities

About Us

King Rooter & Hydrojet Inc is a trusted plumbing and drain service company proudly serving the Pasadena, CA area and surrounding communities. Our customers rely on us for fast, reliable, and professional service — and our team is the reason we keep delivering. We take care of our employees just like we take care of our customers, making King Rooter a place where people love to come to work.