Dynamic Office Assistant: Scheduling, Billing & Dispatch

KING ROOTER & HYDROJET INC; California (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

King Rooter & Hydrojet Inc in Pasadena, CA is seeking an organized Office Assistant to support a busy plumbing and drain service team. You’ll be the backbone of daily operations, handling calls, scheduling, filing, invoicing, and basic data entry.

Ideal candidates bring office experience, strong communication, MS Office proficiency, and a can-do attitude. Bilingual English/Spanish and a valid driver's license with reliable vehicle and ability to travel between cities are a plus.

Qualifications

• Prior office assistant/receptionist experience preferred.
• Strong communication and customer service skills required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, detail-oriented with a positive attitude.

Responsibilities

• Answer and direct inbound calls, emails, and customer inquiries professionally.
• Schedule and coordinate service appointments and dispatch technicians.
• Maintain and organize office files, records, and documentation.
• Process invoices, work orders, and basic data entry tasks.
• Assist with billing, payments, and accounts receivable follow-up.
• Support management and field staff with administrative needs as required.
• Maintain office supplies and keep a clean, organized workspace.
• Pick up materials as needed in different cities.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Bilingual English/Spanish

Reliability / punctuality

Team collaboration

Tools

Microsoft Office

Excel

Outlook

Job description

King Rooter & Hydrojet Inc in Pasadena, CA is seeking an organized Office Assistant to support a busy plumbing and drain service team. You’ll be the backbone of daily operations, handling calls, scheduling, filing, invoicing, and basic data entry.

Ideal candidates bring office experience, strong communication, MS Office proficiency, and a can-do attitude. Bilingual English/Spanish and a valid driver's license with reliable vehicle and ability to travel between cities are a plus.