Office Assistant

Paulhus & Associates; Annville (Lebanon County); On-site; USD 28,000 - 36,000; Full time

Job summary

Paulhus & Associates is seeking an Office Assistant to support daily operations in a full-time, on-site role based in Annville, PA. The position involves answering and directing calls, managing mail, and coordinating client inquiries with staff.

The role requires strong organizational skills, attention to detail, and experience with filing, data entry, and document preparation, while upholding confidentiality and professional service to internal staff and external clients.

Qualifications

• Good phone etiquette and professional communication with clients.
• Experience with filing, data entry, document preparation, and records maintenance.
• Ability to operate standard office equipment (computers, printers, scanners, copiers, multi-line phone systems).
• Strong organizational and time management skills with attention to detail and accuracy.
• Proficiency with word processing, spreadsheets, email, and basic office software (e.g., Microsoft Office or similar tools) is beneficial.

Responsibilities

• Answer and direct phone calls and manage client inquiries.
• Handle incoming/outgoing mail and schedule meetings.
• Perform clerical tasks including data entry, filing, and document preparation.
• Maintain organized records and assist with basic administrative projects.
• Provide professional, courteous service to staff and clients while maintaining confidentiality.

Skills

Phone etiquette

Communication skills

Administrative support

Data entry

Record maintenance

Organizational skills

Time management

Confidentiality

Independent work

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Description

Paulhus & Associates is a national leader in Affordable Housing services, supporting clients across the United States. The company provides consulting, compliance, and training services to more than 300 properties, with a focus on multifamily housing. By helping clients understand and meet HUD requirements and guidelines, Paulhus & Associates contributes to the stability and effectiveness of affordable housing communities. Team members work in a detail-oriented, mission-driven environment that values accuracy and client service.

Role Description

The Office Assistant is a full-time, on-site role based in Annville, PA. This position supports daily office operations through tasks such as answering and directing phone calls, managing incoming and outgoing mail, and coordinating inbound client inquiries to the appropriate staff. The Office Assistant will handle clerical responsibilities including filing, data entry, document preparation, and maintaining organized records. The role also involves using standard office equipment, scheduling meetings, assisting with basic administrative projects, and supporting team members with general office needs. The Office Assistant is expected to provide professional, courteous service to internal staff and external clients while maintaining confidentiality and accuracy.

Qualifications

• Candidates should possess strong phone etiquette and communication skills to interact professionally with clients, vendors, and team members.
• Candidates should possess administrative assistance and clerical skills, including filing, data entry, document preparation, and record maintenance.
• Candidates should possess the ability to operate standard office equipment such as computers, printers, scanners, copiers, and multi-line phone systems.
• Candidates should possess strong organizational and time management skills, with attention to detail and accuracy.
• Proficiency with word processing, spreadsheets, email, and basic office software (e.g., Microsoft Office or similar tools) is beneficial.
• Ability to maintain confidentiality, follow procedures, and work both independently and collaboratively in an office setting is beneficial.
• Previous experience in an administrative or office support role is beneficial; familiarity with HUD or property management environments is a plus.
• High school diploma or equivalent required; additional coursework or training in office administration is beneficial.