Office Administrator & Customer Service Pro - AI-Driven Admin

Smart Choice Cleaning, Inc.; Virginia; On-site; USD 35,000 - 50,000; Full time

Job summary

Smart Choice Cleaning, Inc. is seeking an Office Administrator and Customer Service Support to keep the front office running smoothly. You will handle calls, scheduling, deposits, payroll prep, CRM updates, and basic bookkeeping tasks with accuracy and reliability.

Join a growing, tech‑savvy team that values trust, teamwork, and steady processes. The role offers consistent office hours and opportunities to learn as the owner collaborates with AI tools to streamline administrative work.

Qualifications

• Comfortable answering phones and speaking with customers regularly.
• Basic computer literacy; comfortable with scheduling or office software.
• Reliable, organized, and trustworthy.
• Able to commit to consistent office hours.

Responsibilities

• Answer incoming phone calls and book cleaning jobs when needed.
• Take and process bank deposits
• Prepare and double-check payroll paperwork for accuracy before it goes to the bookkeeper
• Order office and cleaning supplies as needed
• Enter and update customer information and job details in our CRM
• Respond to basic customer questions and complaints; route anything complex to the right person
• Help coordinate scheduling between clients and cleaning crews when needed
• General office support: filing, organizing, and keeping the office running smoothly

Skills

Phone etiquette

Customer communication

Computer literacy

Organization

Reliability

Job description

Smart Choice Cleaning, Inc. is seeking an Office Administrator and Customer Service Support to keep the front office running smoothly. You will handle calls, scheduling, deposits, payroll prep, CRM updates, and basic bookkeeping tasks with accuracy and reliability.

Join a growing, tech‑savvy team that values trust, teamwork, and steady processes. The role offers consistent office hours and opportunities to learn as the owner collaborates with AI tools to streamline administrative work.