Office Administrator

Tibs for Kids; Springfield (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Tibs for Kids is seeking a friendly front desk administrator to greet patients, check them in, schedule visits, collect payments, answer phones, and review insurance information.

The role requires strong communication, multitasking in a fast-paced pediatric setting, and a professional appearance. Benefits include 401(k), health insurance, and paid time off; shift 11 am–7 pm, Monday through Friday, full-time.

Qualifications

• Previous administrative experience, preferably in a medical office setting.
• Bilingual proficiency in English and another language is a plus.
• Professional demeanor and appearance for daily interactions with patients and providers.
• Excellent verbal and written communication and listening skills.
• Familiarity with phone systems and basic office equipment, including electronic faxing.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and financial transactions.
• Filing, scanning, and maintaining patient medical records. Note: job description may include related duties as assigned.

Responsibilities

• Greet patients at the front desk and assist with check-in.
• Schedule/confirm patient appointments and manage the calendar.
• Collect payments from patients.
• Answer the phone and handle inquiries from patients.
• Review patient records and gather insurance information.
• Provide excellent customer service and address questions or concerns.
• Maintain a clean and organized front desk area.

Skills

Administrative experience

Bilingual (English + another language)

Phone systems familiarity

Multitasking

Customer service

Job description

• Greet patients as they arrive at the front desk &
• Checking patients in and Scheduling/Confirming patient appointments for the future.
• Collecting payments from patients.
• Answering the phone and taking calls from patients
• Reviewing patient records and obtaining insurance information.
• Provide excellent customer service and address patient inquiries and concerns
• Maintain a clean and organized front desk area
• Requirements:
• Previous administrative experience, preferably in a medical office setting
• Bilingual proficiency in English and another language is a plus
• A professional attitude and appearance as you will be interacting with patients and providers daily.
• Excellent communication skills verbal, and written as well as listening skills.
• Familiarity with phone systems and basic office equipment, Electronic Faxing.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Attention to detail and accuracy in handling Patient information and Financial transactions

• Filing, Scanning and Maintaining Patient medical records Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Available to work 11 to 7 pm Shift Monday through Friday

Job Type: Full-time Pay: $18.00 - $22.00 per hour

Expected hours: 38 40 per week

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday

Application Question(s):

• Available to work 11am to 7 PM Monday through Friday with minimum 3 closing shifts a week,and 1 Saturday a month