Office Administrator

Resource Options, Inc.; Somerville (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

Resource Options, Inc. in the Boston area is seeking an Office Administrator to support a fast-growing engineering firm.

You will handle scheduling, document management, and office coordination, with growth opportunities in marketing support, social media, billing, and accounts receivable/payable. Ideal candidates bring strong Excel skills, clear communication, outbound calling comfort, and reliable organization.

Qualifications

• Strong Excel skills including sorting, filters and basic formulas.
• Clear phone presence and solid writing ability.
• Comfortable making outbound calls and juggling multiple tasks.

Responsibilities

• Billing support and Excel spreadsheets (updates, tracking, simple reports).
• Track internal tasks, deadlines, and KPIs.
• Outreach to potential clients by phone and email.
• Research new opportunities and build lead lists.
• Assist with proposals (formatting, light writing).
• Onboard new employees (paperwork, checklists, scheduling).
• Answer incoming calls and manage the inbox professionally.
• Schedule light lab work and coordinate calendars.
• Create quick proposals/estimates from call notes when needed.

Skills

Excel

Phone presence

Clear writing

Outbound calls

Organization

Self-starter

Reliable

Job description

We are partnering with a rapidly expanding engineering firm in the Boston area, having nearly doubled in size over the past year and continuing to secure exciting new projects. To support our growth, we are seeking a motivated Office Administrator who can thrive in a dynamic environment. In this role, you’ll handle traditional administrative duties such as scheduling, document management, and office coordination, while also taking on opportunities to grow in areas like marketing support, social media management, billing, and accounts receivable/payable. This is a great opportunity for someone eager to expand their skillset and make an impact in a fast-growing company.

Responsibilities

• Billing support and Excel spreadsheets (updates, tracking, simple reports)
• Track internal tasks, deadlines, and KPIs
• Outreach to potential clients by phone and email
• Research new opportunities in our online databases and build lead lists
• Assist with proposals (formatting, compiling, light writing)
• Onboard new employees (paperwork, checklists, scheduling)
• Answer incoming calls and manage the inbox professionally
• Schedule light lab work and coordinate calendars
• Create quick proposals/estimates from call notes when needed

Qualifications

• Strong Excel skills (sorting, filters, basic formulas; pivots are a plus)
• Clear phone presence and solid writing
• Comfortable making outbound calls
• Organized; can juggle many tasks without dropping details
• Self-starter who can troubleshoot alone and find answers
• Professional, punctual, reliable

Pay Range: $22.00/hr. - $26.00/hr. (contingent on experience). Overtime opportunities may be available and paid at 1.5x the regular rate.

Now in our 4th decade, Resource Options, Inc. ("ROI") partners with Design, Construction, Environmental, and Real Estate professionals to help them identify great opportunities within their area of expertise. With offices throughout New England, New York and New Jersey, ROI seeks candidates interested in rewarding careers with companies serving the natural and built environments.

Representative positions include carpenters, electricians, laborers, pipefitters, plumbers, OSHA 40 technicians, CDL drivers, lab pack chemists, HEO’s, w/ww operators, analytical chemists, environmental scientists, safety professionals, land surveyors, M/E/P engineers, civil, structural and geotechnical engineers, architects and interior designers, project managers, estimators, superintendents, OPM representatives, property managers, facility maintenance technicians and more.

If you value an honest day’s work and take pride in what you do, we want to work with you. Come join our team!

ROI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

ROI intends to provide a safe and drug-free work environment for our employees and our clients; as such you may be required to take a pre-employment drug screen before beginning employment.

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