Office Administrator

Shoulders of Strength; Baton Rouge (LA); On-site; USD 36,000 - 60,000; Full time

Job summary

Shoulders of Strength in Baton Rouge, LA is seeking an Office Administrator to oversee front office operations and data management. You will greet visitors, answer phones, manage emails, and support program staff on projects.

Strong organizational skills, discretion with confidential information, and proficiency with MS Office are essential. You will also coordinate mail, maintain supply levels, assist with payroll timekeeping, generate reports, and help design internal communications to support

Qualifications

• Experience with front office operations and customer service.
• Proficiency in MS Office and data entry.
• Ability to handle confidential information with discretion.

Responsibilities

• Assume responsibility for the overall management and operation of the front office.
• Answer telephones and give information to callers, take messages, or transfer calls.
• Maintain data systems relative to client data and staff data (Checkpoint).
• Check program emails, mail, and faxes and distribute to appropriate parties.
• Maintaining an adequate supply of PR/Marketing materials.
• Serve as site Health and Safety officer by overseeing drills, poster displays, etc.
• Design and distribute Agency newsletters, promotional material, and other information as required.
• Support staff as needed in assigned project-based work to include maintaining a supply of program forms/packets.
• Assist Program Manager with other administrative duties as needed.
• Maintains customer confidence by keeping information confidential.
• Maintains office supplies inventory by checking/ordering stock to determine inventory level.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their need.
• Manage time clock reports for payroll.
• Run/Submit various quality assurance reports as requested by management
• Monitor recruitment sites and submit weekly reports to supervisor.
• Perform other duties that may be assigned by management

Skills

Front office management

Telephone handling

Data entry

Record keeping

Payroll timekeeping

Tools

MS Office

Checkpoint

Job description

The duties of the Office Administrator shall include, but not limited to, the following:

• Assume responsibility for the overall management and operation of the front office;
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals;
• Maintain data systems relative to client data and staff data (Checkpoint)
• Check program emails, mail, and faxes and distribute to appropriate parties;
• Maintaining an adequate supply of PR/Marketing materials
• Serve as site Health and Safety officer by overseeing drills, poster displays, etc.;
• Design and distribute Agency newsletters, promotional material, and other information as required;
• Support staff as needed in assigned project-based work to include maintaining a supply of program forms/packets;
• Assist Program Manager with other administrative duties as needed;
• Maintains customer confidence by keeping information confidential;
• Maintains office supplies inventory by checking/ordering stock to determine inventory level;
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their need;
• Manage time clock reports for payroll;
• Run/Submit various quality assurance reports as requested by management
• Monitor recruitment sites and submit weekly reports to supervisor;
• Perform other duties that may be assigned by management