Orlando Customer Service Specialist — Resolve & Schedule

Massey Services, Inc.; Sarasota (FL); Presencial; USD 22.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical & Dental

401(k) retirement plan

paid vacations

sick days

holidays

tuition reimbursement

direct deposit

short & long term disability

and much more

Resumo da vaga

Massey Services is seeking a customer service representative in Orlando, FL to handle inbound/outbound calls, assist customers, and manage billing questions. The role emphasizes courteous communication, scheduling service, and fast problem solving in a high-volume environment.

The position offers a comprehensive benefits package including Medical & Dental, 401(k), paid time off, tuition reimbursement, direct deposit, disability benefits, and more.

Qualificações

• High School Diploma or GED required.
• Previous on-call/customer service experience preferred.
• Accurate typing and basic computer skills essential.

Responsabilidades

• Answer incoming customer calls in a courteous, professional manner.
• Resolve inquiries, billing questions, and schedule services.
• Assist with daily reporting and accounts payable as needed.

Conhecimentos

Customer service

Phone handling

Communication

Time management

Formação

High School Diploma or GED

Ferramentas

Computer

Typing

10-key skills

Descrição da vaga

Massey Services is seeking a customer service representative in Orlando, FL to handle inbound/outbound calls, assist customers, and manage billing questions. The role emphasizes courteous communication, scheduling service, and fast problem solving in a high-volume environment.

The position offers a comprehensive benefits package including Medical & Dental, 401(k), paid time off, tuition reimbursement, direct deposit, disability benefits, and more.