Orlando Customer Service Specialist — Resolve & Schedule

Massey Services, Inc.; Sarasota (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

paid vacations

sick days

holidays

tuition reimbursement

direct deposit

short & long term disability

and much more

Job summary

Massey Services is seeking a customer service representative in Orlando, FL to handle inbound/outbound calls, assist customers, and manage billing questions. The role emphasizes courteous communication, scheduling service, and fast problem solving in a high-volume environment.

The position offers a comprehensive benefits package including Medical & Dental, 401(k), paid time off, tuition reimbursement, direct deposit, disability benefits, and more.

Qualifications

• High School Diploma or GED required.
• Previous on-call/customer service experience preferred.
• Accurate typing and basic computer skills essential.

Responsibilities

• Answer incoming customer calls in a courteous, professional manner.
• Resolve inquiries, billing questions, and schedule services.
• Assist with daily reporting and accounts payable as needed.

Skills

Customer service

Phone handling

Communication

Time management

Education

High School Diploma or GED

Tools

Computer

Typing

10-key skills

Job description

Massey Services is seeking a customer service representative in Orlando, FL to handle inbound/outbound calls, assist customers, and manage billing questions. The role emphasizes courteous communication, scheduling service, and fast problem solving in a high-volume environment.

The position offers a comprehensive benefits package including Medical & Dental, 401(k), paid time off, tuition reimbursement, direct deposit, disability benefits, and more.