Office Manager- Kissimmee, FL

Massey Services, Inc.; Kissimmee (FL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Tuition reimbursement

Job summary

A regional service company in Kissimmee, FL is looking for an Office Manager to oversee customer interactions and manage administrative tasks. The successful candidate will handle incoming calls, resolve inquiries, and maintain account information while ensuring a high level of customer satisfaction. We're seeking an individual with a strong problem-solving ability, excellent computer skills, and at least a high school diploma. Competitive pay with a full benefits package is offered.

Qualifications

• High School Diploma or GED at a minimum.
• Previous experience with customer service on the phone.
• Strong problem solving skills.
• Excellent computer, typing, and 10-key skills.
• Time management talent and a sense of urgency.

Responsibilities

• Answering incoming customer calls in a courteous & professional manner.
• Resolving customer inquiries, requests, and scheduling service.
• Making outbound calls to ensure customer satisfaction and collect payments.
• Updating customer account information.
• Accounts payable and payroll processing.

Skills

Customer service skills

Problem solving skills

Time management

Computer proficiency

Education

High School Diploma or GED

Job description

Office Manager- Kissimmee, FL page is loaded## Office Manager- Kissimmee, FLlocations: Kissimmee, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR103164Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.COMPENSATION $16.00-$18.00/HRWe offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you! Please email your resume TODAY!!**Job responsibilities** Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.**Requirements** • High School Diploma or GED at a minimum • Previous experience with customer service on the phone • Strong problem solving skills • Excellent computer, typing, and 10-key skills • Time management talent and a sense of urgency • Background checks will be completed on all candidates considered for hire.**Massey Services is an Equal Opportunity Employer and Drug Free Workplace**