Regional Executive Assistant

Massey Services, Inc.; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company Paid Life Insurance

401(k) with company match

Short & Long Term Disability

Paid vacations & sick time

Tuition Reimbursement Program

Job summary

Massey Services, Inc. is seeking a Regional Administrative Assistant to support Regional/Division Managers in Orlando, FL. The role involves handling calls, mail, scheduling, correspondence, and meeting logistics to keep operations running smoothly.

Ideal candidates have a high school diploma, a business-related degree preferred, strong MS Office skills, and proven customer service experience. Travel, flexible hours, and potential supervisory responsibilities accompany this position.

Qualifications

• High school diploma or equivalent required.
• College degree in business related field strongly preferred.
• Must possess computer expertise in Word, Excel and Power Point (minimum).
• Exceptional oral and written communication skills, plus ability to compose professional letters.
• Extensive experience interacting with the public or in a customer service role required.
• Supervisory experience preferred.
• Must be flexible with regard to assignments and work hours (overnight out-of-town work may be required).
• Ability to create programs for field operations required.
• Ability to analyze numerical data required.
• Shorthand/speed writing preferred.
• Ability to prioritize work and complete tasks in a fast-paced environment required.
• Must possess excellent follow-through ability and good judgment.
• Must possess ability to operate general office equipment.
• Must be organized, friendly and exhibit a willing-to-please demeanor at all times.
• Must be able to pass typing, math, spelling and other standard pre-employment tests.

Responsibilities

• Maintain a professional image in both appearance and work area.
• Answer all phone calls for Regional/Division Managers and respond to caller’s requests.
• Ensure messages are delivered in a timely and accurate fashion.
• Receive all incoming mail for Regional/Division Managers.
• Sort, open and respond accordingly.
• Ensure outgoing mail is processed daily.
• Compose all correspondence for Regional/Division Managers.
• Maintain schedule for Regional/Division Managers and ensure access at all times.
• Attend meetings and take notes on behalf of Regional/Division Managers.
• Follow-up on concerns or requests from meetings.
• Act as liaison between Service Centers, Corporate Office, Regional/Division Managers and Executive Office.
• Make arrangements for regional meetings and handle setup/cleanup of regional functions.
• Travel with Regional/Division Manager to attend meetings or assist with service center issues.
• Handle all customer inquiries and complaints and keep Managers informed.
• Research customer information for Customer Care Department, upon request.
• Assist Human Resources with ESF’s and personnel files documentation.
• Arrange interviews for Regional/Division Managers and ensure compliance with pre-employment program.
• Gather daily, weekly and monthly operational reports.
• Compile weekly Sales Recap Reports and assist budgets.
• Attend technical training classes to stay updated.
• Perform all other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Customer service

Supervisory experience

Education

High school diploma or equivalent

College degree in business related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Massey Services, Inc. is seeking a Regional Administrative Assistant to support Regional/Division Managers in Orlando, FL. The role involves handling calls, mail, scheduling, correspondence, and meeting logistics to keep operations running smoothly.

Ideal candidates have a high school diploma, a business-related degree preferred, strong MS Office skills, and proven customer service experience. Travel, flexible hours, and potential supervisory responsibilities accompany this position.