Office Manager - Admin, Payroll & Customer Support

Massey Services, Inc.; Kissimmee (FL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Tuition reimbursement

Job summary

A regional service company in Kissimmee, FL is looking for an Office Manager to oversee customer interactions and manage administrative tasks. The successful candidate will handle incoming calls, resolve inquiries, and maintain account information while ensuring a high level of customer satisfaction. We're seeking an individual with a strong problem-solving ability, excellent computer skills, and at least a high school diploma. Competitive pay with a full benefits package is offered.

Qualifications

• High School Diploma or GED at a minimum.
• Previous experience with customer service on the phone.
• Strong problem solving skills.
• Excellent computer, typing, and 10-key skills.
• Time management talent and a sense of urgency.

Responsibilities

• Answering incoming customer calls in a courteous & professional manner.
• Resolving customer inquiries, requests, and scheduling service.
• Making outbound calls to ensure customer satisfaction and collect payments.
• Updating customer account information.
• Accounts payable and payroll processing.

Skills

Customer service skills

Problem solving skills

Time management

Computer proficiency

Education

High School Diploma or GED

Job description

A regional service company in Kissimmee, FL is looking for an Office Manager to oversee customer interactions and manage administrative tasks. The successful candidate will handle incoming calls, resolve inquiries, and maintain account information while ensuring a high level of customer satisfaction. We're seeking an individual with a strong problem-solving ability, excellent computer skills, and at least a high school diploma. Competitive pay with a full benefits package is offered.