Office Administrative Assistant

ODYSSEY CONTRACTING LLC; Garner (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Odyssey Contracting LLC in Garner, NC is seeking an Administrative Assistant to serve as the operational backbone, ensuring our team, leadership, and clients experience clarity from day one. You will act as a brand ambassador, handling incoming lead inquiries to qualify projects and book estimates while supporting seamless office operations.

If you thrive on precision, proactive follow-through, and building exceptional client rapport, you will power our growth through skilled communication,

Qualifications

• High school diploma or GED required; associate degree or admin training preferred.
• Proven experience as Administrative Assistant or lead intake in a client-facing role.
• Strong written and verbal communication, professional phone demeanor.
• Excellent organization, time management, and meticulous attention to detail.
• Tech-savvy with Microsoft Office; familiarity with AccuLynx and QuickBooks.

Responsibilities

• Respond to incoming leads, qualify prospects, and book estimates with a premium customer experience.
• Schedule estimate appointments on team calendars and coordinate with sales.
• Manage calls, messages, and client inquiries while maintaining organization.
• Prepare emails, memos, and leadership reports; keep filing systems updated.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Education

High school diploma

Associate degree / admin training

Tools

Microsoft Office

AccuLynx

QuickBooks

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Odyssey Contracting was founded to bridge the long-standing communication gap in construction through radical transparency and elite service. As an Administrative Assistant on our team, you will serve as the operational backbone - ensuring our team, leadership, and clients experience absolute clarity from day one. You will act as a primary brand ambassador, directly managing incoming lead inquiries to qualify potential projects and book estimates, while driving seamless office operations behind the scenes. If you thrive on precision, proactive follow-through, and exceptional client rapport, you will directly power our growth.

Key Responsibilities

Lead Intake & Scheduling

• Promptly respond to incoming leads requesting project estimates, delivering an elite customer experience from the first interaction.
• Qualify prospective clients according to company criteria to ensure project alignment.
• Schedule estimate appointments on team calendars with precision, setting clear expectations with clients and sales representatives.

Communication & Office Coordination

• Serve as the first line of radical transparency by managing and routing calls, messages, and client inquiries promptly.
• Maintain calendars, organize high-level meetings, and document accurate meeting minutes.
• Draft, distribute, and archive clear, professional emails, memos, correspondence, and leadership reports.
• Maintain an organized filing system and continuously update standard office procedures.

Requirements

• High school diploma or GED required; Associate degree or specialized administrative training preferred.
• Proven experience as an Administrative Assistant, Lead Intake Specialist, or in a similar high-accountability client service role.
• Strong written and verbal communication skills with a friendly, professional demeanor on the phone.
• High tech literacy, with proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint) and familiarity with platforms like AccuLynx and QuickBooks.
• Exceptional organizational skills, sharp time management, and the ability to prioritize tasks with meticulous attention to detail.