Office Administartor

SMS Group; Walled Lake (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

SMS Group is seeking a dependable Office Administrator to support daily administrative functions onsite in Michigan. The role serves as a central point of contact for employees, customers, vendors, and visitors while assisting management and other departments.

The ideal candidate is organized, detail-oriented, and able to work independently in a fast-paced environment with strong Microsoft Office and communication skills.

Qualifications

• High school diploma or GED required.
• Associate degree or additional education preferred.
• 2–4 years of administrative, office support, or related experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Professional telephone, email, and customer service skills.
• Ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience with CRM, ERP, HRIS, accounting, or other business systems is a plus.
• Ability to work independently while supporting multiple departments and team members.

Responsibilities

• Manage daily administrative and general office functions.
• Answer and direct incoming phone calls, emails, and other correspondence.
• Greet visitors, customers, vendors, and employees in a professional manner.
• Maintain electronic and paper files, records, reports, and other documentation.
• Prepare correspondence, spreadsheets, reports, presentations, and other business documents.
• Coordinate calendars, meetings, appointments, and conference rooms.
• Assist management and other departments with administrative projects and requests.
• Enter and maintain accurate information within company databases and internal systems.
• Process incoming and outgoing mail, packages, and deliveries.
• Order and maintain office supplies and monitor inventory levels.
• Communicate with vendors and coordinate office-related services as needed.
• Assist with invoices, purchase orders, expense reports, or basic billing documentation as assigned.
• Support employee onboarding by preparing paperwork, coordinating schedules, and maintaining required documentation.
• Maintain confidential employee, customer, and company information.
• Assist with scheduling, travel arrangements, and company events as needed.
• Identify administrative needs and help improve office processes and organization.
• Provide general administrative and clerical support to ensure efficient office operations.

Skills

Organization

Time management

Communication

Customer service

Microsoft Office

CRM/ERP/HRIS experience

Education

High school diploma or GED

Associate degree or additional education

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Position Summary

We are seeking a dependable, organized, and detail-oriented Office Administrator to support the day-to-day administrative functions of the office. This position is onsite and will require daily onsite presence and will serve as a central point of contact for employees, customers, vendors, and visitors while providing administrative support to management and other departments. The ideal candidate is highly organized, professional, comfortable managing multiple priorities, and able to work independently in a fast-paced environment.

Key Responsibilities

• Manage daily administrative and general office functions.
• Answer and direct incoming phone calls, emails, and other correspondence.
• Greet visitors, customers, vendors, and employees in a professional manner.
• Maintain electronic and paper files, records, reports, and other documentation.
• Prepare correspondence, spreadsheets, reports, presentations, and other business documents.
• Coordinate calendars, meetings, appointments, and conference rooms.
• Assist management and other departments with administrative projects and requests.
• Enter and maintain accurate information within company databases and internal systems.
• Process incoming and outgoing mail, packages, and deliveries.
• Order and maintain office supplies and monitor inventory levels.
• Communicate with vendors and coordinate office-related services as needed.
• Assist with invoices, purchase orders, expense reports, or basic billing documentation as assigned.
• Support employee onboarding by preparing paperwork, coordinating schedules, and maintaining required documentation.
• Maintain confidential employee, customer, and company information.
• Assist with scheduling, travel arrangements, and company events as needed.
• Identify administrative needs and help improve office processes and organization.
• Provide general administrative and clerical support to ensure efficient office operations.

Qualifications

• High school diploma or GED required
• associate degree or additional education preferred.
• 2–4 years of administrative, office support, or related experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Professional telephone, email, and customer service skills.
• Ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience with CRM, ERP, HRIS, accounting, or other business systems is a plus.
• Ability to work independently while supporting multiple departments and team members.

Preferred Skills

Office Administration Administrative Support Microsoft Office Calendar & Meeting Management Data Entry & Recordkeeping Customer & Vendor Relations Document Preparation Invoice & Purchase Order Processing Scheduling & Coordination Office Supply & Inventory Management Employee Onboarding Support Database/CRM Management Confidential Records Management Strong Written & Verbal Communication