Office Admin/Customer Service Representative

Closets by Design Nashville; Franklin (TN); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Descrizione del lavoro

Closets by Design Nashville is seeking an enthusiastic Office Admin/Customer Service representative. You will answer calls, book appointments, greet visitors, and provide admin support across the office, sales, and production teams.

Proficiency in Microsoft Office is expected, with CRM experience a plus; a friendly, organized, and customer-focused approach is essential. The role operates Monday–Friday 8am–5pm, plus one Saturday per month from 9am–1pm.

Competenze

• No degree required; office experience preferred.
• Proficient in Microsoft Office; Google Workspace helpful.
• Excellent phone etiquette.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Mansioni

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Conoscenze

Microsoft Office

Google Workspace

Phone etiquette

Organizational skills

Work ethic

Verbal communication

Written communication

Customer service

Friendly attitude

Strumenti

CRM

Descrizione del lavoro

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Office Admin/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $18-$19/hour.
• Paid training and ongoing professional development.
• Paid holidays and paid time off.
• Health and retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office; experience with Google Workspace is helpful.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Position will be M-F from 8am-5pm, and 1 Saturday per month from 9am-1pm.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.