Front Office/Customer Service Representative

Closets by Design Columbus; Sunbury (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Paid time off

Paid training

Holidays

Health benefits

Retirement benefits

Open door policy

Job summary

Closets by Design Columbus is seeking an enthusiastic Front Office/Customer Service representative to greet visitors, answer phones, book appointments, and provide administrative support to the sales and design teams.

No degree is required; we value office experience and excellent phone etiquette, strong organizational and written communication skills, and a customer‑oriented, friendly approach.

We respond to all candidates within 24 hours and complete hiring in 7 days.

Qualifications

• No degree is needed.
• Candidates must have office experience.
• Excellent phone etiquette is required.
• Strong organizational and written communication skills are essential.
• Customer oriented, friendly and enthusiastic attitude is expected.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Phone etiquette

Organizational skills

Written communication

Verbal communication

Customer oriented

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.