Front OfficeCustomer Service Representative

Closets By Design Columbus; Sunbury (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Paid training and ongoing professional

Paid holidays and paid time off.

Health and retirement benefits. Not at

Job summary

Closets by Design Columbus is hiring for a Front Office/Customer Service role. You will answer calls, book appointments, and support the sales and production teams. No degree is required; office experience and proficient Microsoft Office skills are needed.

You’ll greet visitors and help with various administrative tasks in a fast-paced environment. We value friendly, enthusiastic customer service, strong organization, and solid communication.

Qualifications

• No degree required; office experience preferred.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic and communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation.
• Complete general office duties with strong verbal and written communication skills.

Skills

Office experience

Phone etiquette

Organizational skills

Communication skills

Customer orientation

Work ethic

Tools

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

Closets by Design is a nationally recognized leader in home organizing systems.

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.