Office Admin/Customer Service Representative

Closets By Design; Franklin (TN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Paid training and ongoing professional

Paid holidays and paid time off

Open door policy with your manager

Job summary

Closets by Design is seeking an Office Admin/Customer Service professional in Franklin, TN to handle front-desk and administrative duties with a focus on client satisfaction. You will answer calls, book appointments, manage calendars, greet visitors, and support the sales and production teams.

No degree is required; candidates with office experience and strong communication skills are encouraged to apply. The role follows a traditional schedule, with benefits and paid training included.

Qualifications

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office; experience with Google Workspace is helpful.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Customer service

Phone etiquette

Organization

Communication

Education

No degree required

Tools

Microsoft Office

Google Workspace

Job description

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Office Admin/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits:

• 401(k)


• Dental insurance


• Employee discounts


• Health insurance


• Training & development


• Vision insurance

Benefits

• Listed pay of $18-$19/hour.


• Paid training and ongoing professional development.


• Paid holidays and paid time off.


• Health and retirement benefits.


• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.


• Manage designers' appointment calendars in CRM.


• Greet visitors and assist with office support needs.


• Deliver administrative support for office staff, sales team, and production/installation department.


• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.


• Proficient in Microsoft Office; experience with Google Workspace is helpful.


• Excellent phone etiquette.


• Strong personal organizational skills.


• Strong work ethic.


• Strong verbal and written communication skills.


• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.


• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Position will be M-F from 8am-5pm, and 1 Saturday per month from 9am-1pm.

Closets by Design - Our Values

• Serve Others


• Be a Problem Solver


• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.