Office & Admin Coordinator — Customer Support & Operations

Sci Corp; Tempe (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Generous compensation package

Competitive health and wellness plans

401(k) with company match

Paid Time Off (Vacation, Sick, Holiday

Training, tuition reimbursement, and9

Company discounts, and more

Job summary

Neptune Society in Tempe, AZ is seeking an Office Coordinator to support multiple teams with administrative tasks. The role ensures smooth office operations daily and delivers exceptional service to visitors and colleagues.

You will process agreements, handle inquiries, manage calls, and input data into the CRM, while maintaining SOX-related reports. Strong MS Office skills, organization, and teamwork are essential.

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Time management and organizational skills.
• Ability to work independently or with a team.
• Convey information clearly and concisely in written and spoken communication.
• Capable of setting and meeting priorities and deadlines.
• General clerical tasks, accounts payable, data entry, etc.
• Ability to maintain composure in a fast-paced office setting.
• Notary license preferred but not required.
• High school diploma or Equivalent.
• 3-5 years of administrative or related experience.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service support by handling customer inquiries, questions, and updates.
• Greet and assist visitors as they arrive at the office.
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately.
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records.
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases.
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports.

Skills

MS Office

Time management

Written & verbal communication

Teamwork

Prioritization

Clerical tasks

Composure in fast-paced

Notary preferred

Administrative experience 3-5 yrs

Education

High school diploma or equivalent

Tools

CRM software

SOX compliance software

Job description

Neptune Society in Tempe, AZ is seeking an Office Coordinator to support multiple teams with administrative tasks. The role ensures smooth office operations daily and delivers exceptional service to visitors and colleagues.

You will process agreements, handle inquiries, manage calls, and input data into the CRM, while maintaining SOX-related reports. Strong MS Office skills, organization, and teamwork are essential.