Off-Site Service & Order Support Specialist

Graybar Electric Company; Dallas (TX); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid vacation

Job summary

Graybar Electric Company is seeking a Service Representative Off-Site in Dallas, TX. The role supports customer satisfaction with order entry, pricing, and proactive service while coordinating shipping and inventory management.

The position requires adapting to client needs, handling deliveries or driving duties as needed, and applying product knowledge through ongoing training. Expect a day shift, Monday to Friday, with competitive pay and benefits.

Qualifications

• Minimum 3 years experience in a similar role.
• 4+ years experience preferred.
• Ability to lift up to 70 pounds.
• Knowledge of warehouse procedures and safety instructions.

Responsibilities

• Take an active role in selling company goods and services; fill customer merchandise requirements.
• Coordinate handling of customer service requests including order entry, pricing, expediting, billing, and order maintenance.
• Perform shipping, receiving, and inventory maintenance; monitor inventory levels.

Skills

Customer service

Communication

Computer skills

Warehouse procedures

Education

Bachelor degree preferred

Tools

Pallet jacks

Forklifts

Job description

Graybar Electric Company is seeking a Service Representative Off-Site in Dallas, TX. The role supports customer satisfaction with order entry, pricing, and proactive service while coordinating shipping and inventory management.

The position requires adapting to client needs, handling deliveries or driving duties as needed, and applying product knowledge through ongoing training. Expect a day shift, Monday to Friday, with competitive pay and benefits.