Offsite Service & Warehouse Specialist

Graybar Electric Company, Inc.; Fort Worth (TX); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) Savings Plan with company match

Paid Vacation & Sick Days

Paid Holidays

Educational Reimbursement

Job summary

Graybar Electric Company, Inc. in Fort Worth, TX is seeking a Service Representative Off-Site to be the main contact for customers and ensure total satisfaction. The role supports order entry, pricing, shipping, and inventory while handling delivery duties when needed.

The position requires 3+ years of experience (4+ years preferred) and a willingness to lift up to 70 pounds, with opportunities for training and growth within Graybar.

Qualifications

• At least 3 years of experience; 4+ years preferred; a 4 year degree preferred.
• Physically able to receive, pick, pack, ship, and move materials up to 70 pounds.
• Ability to operate warehouse equipment safely and in compliance with safety instructions.

Responsibilities

• Take an active role in selling Company goods and services; fill customer merchandise requirements, including the counter, using knowledge of products sold; act as a resource for new or less experienced representatives.
• Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance
• Perform all shipping, receiving, and inventory maintenance duties; evaluate inventory requirements/levels, and take steps to maintain correct balance of merchandise
• May perform Delivery Driver duties as needed; operate a light van or delivery vehicle to deliver customer orders; ensure that customer orders are delivered to meet customer expectations
• Update knowledge of products through self-study and attending product training classes
• Train new or less experienced representatives
• Assist in developing the orientation program for new employees

Skills

Customer service

Communication

Inventory management

Delivery coordination

Team training

Education

Bachelor's degree

Tools

Forklifts

Pallet jacks

Push carts

Job description

Graybar Electric Company, Inc. in Fort Worth, TX is seeking a Service Representative Off-Site to be the main contact for customers and ensure total satisfaction. The role supports order entry, pricing, shipping, and inventory while handling delivery duties when needed.

The position requires 3+ years of experience (4+ years preferred) and a willingness to lift up to 70 pounds, with opportunities for training and growth within Graybar.